Traffic Executive at AAACESA LOCATION: CDMX CUSTOMS At AAACESA, a leading company in the logistics and transportation sector, we are seeking a passionate, detail-oriented Traffic Executive with a solid understanding of international cargo management. This challenging yet rewarding role involves rigorous tracking of import and export shipments, claims management, and customer service. **Responsibilities:** 1. **Shipment Tracking:** Monitor the shipping process from initiation to final delivery, ensuring all shipments are handled efficiently and promptly. 2. **Claims Management:** Handle and track all claims related to shipments, working closely with the customer service team to ensure swift and satisfactory resolution. 3. **Customer Service:** Provide exceptional service to our customers, responding to their inquiries and concerns promptly and professionally. 4. **Customer Satisfaction:** Ensure all customers are satisfied with our services by proactively addressing any potential issues. 5. **Goods Delivery:** Supervise goods delivery, guaranteeing timely and undamaged delivery. **Requirements:** * Experience in international cargo management. * Customer orientation and problem-solving ability. * Ability to work well under pressure and independently. WE OFFER: **Gross Salary** **Additional Food Vouchers** **Savings Fund** **Cafeteria** **Above-Standard Year-End Bonus** **Medical Services** **Profit Sharing** **Direct Employment Contract** Please apply through this channel by attaching your CV to your profile