Job Summary: We are seeking talent to provide timely customer service and order tracking, ensuring an efficient, friendly, and solution-oriented service experience. Key Highlights: 1. Customer service and order tracking with incident resolution. 2. Internal coordination and preparation of basic reports. 3. Development of effective communication and solution-oriented focus. **Join our team!** **We are looking for your talent in customer service** **Job Objective:** Provide timely customer service and order tracking, ensuring an efficient, friendly, and solution-oriented service experience. **Requirements:** * Minimum 2 years of experience in customer service. * Minimum education: Completed high school or Bachelor’s degree in Business Administration, Marketing, or related field (preferred). * Basic proficiency in Excel and email. * Experience in order tracking and incident resolution. * Excellent verbal and written communication skills. * Service-oriented attitude. * Organizational and follow-up skills. * Flexible availability. **Main Responsibilities:** * Customer interaction via telephone or in person. * Order tracking and delivery status updates. * Resolution of complaints and inquiries. * Data entry and system information updates. * Coordination with internal departments (sales, warehouse, shipping). * Preparation of basic reports. **Competencies:** * Effective communication. * Empathy. * Ability to work under pressure. * Solution-oriented mindset. * Proactivity. Salary to be discussed during interview Employment type: Full-time Salary: $5,205.88 - $14,258.56 per month Benefits: * Salary increases * Option for indefinite-term contract * Company-provided mobile phone * Free uniforms Work location: On-site employment