




Job Summary: Grupo Scanda is seeking an On-Site Support Engineer to provide technical assistance to corporate users, with a focus on equipment maintenance and configuration. Key Highlights: 1. Corporate user technical support 2. Basic preventive and corrective maintenance 3. Excellent appearance and effective communication ***Grupo Scanda:*** A 100% Mexican company with over 30 years of experience in the Information Technology market. Our goal is to transform technology into value for our clients through our team of more than 1,500 specialized professionals, methodologies specifically designed for the IT market, and top-tier partners. Through our six companies, we cover the main IT niches. We are seeking an On-Site Support Engineer to deliver technical support at our client Posadas’ facilities located in Campeche. **Schedule:** Monday to Saturday; fixed day off on Sunday, 9:00 AM to 6:00 PM. **SALARY:** Gross salary of $13,000.00 Food vouchers of $150.00 Gasoline vouchers of 400 pesos. Statutory benefits. **Main Responsibilities:** Technical support for corporate users (laptops and desktop computers). Equipment renewal and configuration. Incident handling and follow-up. Installation and deployment of client’s corporate software. Basic preventive and corrective maintenance. Adherence to professional image and customer service standards. **Requirements:** Technical degree or bachelor’s degree in Systems, Computer Science, or related field. Minimum 1 year of experience providing on-site technical support to corporate users. Knowledge of hardware, software, basic networking, and ticketing tools. Excellent appearance, service-oriented attitude, and effective communication skills. **Primary Work Location:** Blvd. Kukulcan km 16.5, Zona Hotelera, 77500 Cancún, Q.R. **Important! You will be required to travel across various POSADAS locations.** Employment Type: Full-time, indefinite-term contract Salary: $12,000.00 – $13,000.00 per month Benefits: * Referral program * Major medical expense insurance * Food vouchers Application Question(s): * Are you agreeable to the stated schedule and salary? * How long does it take you to commute from your residence to the work area? * Do you have no issues relocating between different locations? Work Location: On-site employment


