A leading Mexican company specializing in professional engineering services for Telecommunications Networks and Systems is seeking a junior engineer, who may be a recent graduate with knowledge in Systems and Telecommunications, to support monitoring of the company's operations and networks. **Job Objective:** Supervise and maintain monitoring of customer networks, servers, and any telecommunications equipment at the company's operations center. **Key Responsibilities:** 1\. Monitor customers' network operations centers and data centers. 2\. Coordinate equipment maintenance and support upgrade requirements. 3\. Track preventive equipment maintenance via tickets. 4\. Support tracking of server maintenance via tickets. 5\. Provide basic technical guidance for incident and request resolution. 6\. Monitor, operate, and provide basic customer support. 7\. Open \- close network issue tickets. **Requirements:** \- Degree in Network and Telecommunications Engineering, Systems, Computer Science or related field (degree completion not required, but all credits must be completed). \- 0 to 1 year of experience, including internships. Knowledge: \- Knowledge of networks, communications, software/hardware. \- VLAN networks. \- Internet protocols. \- General electronics knowledge. \- General administration knowledge. Having some level of English is a plus. **Work Conditions:** Full-time, on-site position. Rotating shifts: 7 PM to 3 PM, 9 AM to 6 PM, or 2 PM to 10 PM. Two days off per week. Location: Benito Juárez, CDMX. Two blocks from Xola metro station. Salary: MXN 12,500 to 15,000 monthly (paid biweekly) **Benefits:** Employment contract with full statutory benefits (IMSS, INFONAVIT, Christmas bonus, vacations). Job stability and growth opportunities within the company. Option for an indefinite-term contract. Additional financial support after completing 3 months. Non-discrimination clause All forms of discrimination in hiring processes are strictly prohibited—whether by action or omission, intentional or not—if they are not objective, rational, or proportional, and if their purpose or effect is to hinder, restrict, impede, diminish, or nullify the recognition, enjoyment, or exercise of human rights and freedoms, when based on one or more of the following grounds: ethnic or national origin, skin color, culture, sex, gender, age, disabilities, social or economic status, physical or mental health condition, legal status, religion, physical appearance, genetic characteristics, migration status, pregnancy, language, opinions, sexual preferences, political identity or affiliation, marital status, family situation, family responsibilities, language, criminal record, or any other ground; Discrimination shall also include homophobia, misogyny, any manifestation of xenophobia, racial segregation, anti-Semitism, as well as racial discrimination and other related forms of intolerance. Job Type: Full-time Salary: $12,500.00 \- $14,000.00 per month Benefits: * Educational support * Option for an indefinite-term contract * Additional vacation days or paid leave Application Question(s): * Do you hold a degree in Network Engineering, Telecommunications, Systems, or a related field? * Have you used ticketing platforms such as Freshdesk? * Have you performed equipment maintenance? Workplace: On-site employment