Job Summary: IT professional providing technical support, incident diagnosis and resolution, and system maintenance, with a passion for wellness and teamwork. Key Highlights: 1. Diagnosis and resolution of incidents involving equipment and systems 2. Installation, configuration, and maintenance of operating systems and applications 3. Participation in the planning and design of implementation projects **IT Technical Support** ====================== You are an IT professional who loves fitness — at STATION, there’s a place for you: Technical Support **Requirements:** * Gender: Unspecified * Education: Degree in Systems Engineering, Computer Science, or related fields. * Skills and Competencies: Service-oriented attitude, communication skills, teamwork, proactivity, and passion for wellness. * Minimum 2 years of verifiable experience in similar positions. * Willingness to travel between branches and occasionally travel (Coahuila, Guadalajara). * Vehicle ownership preferred. **Responsibilities:** * Diagnose and resolve incidents affecting any type of equipment (software, hardware, magnetic doors, turnstiles, CCTV). * Provide user guidance and training on proper usage of hardware, software, magnetic doors, turnstiles, and CCTV. * Install, configure, and maintain operating systems, productivity applications, user profiles, access points, enterprise software, magnetic doors, turnstiles, and CCTV, according to user needs. * Maintain up-to-date inventory control of all devices. * Participate in planning and design for implementation or system upgrade projects. * Document implementation procedures and keep system documentation updated for future reference. **Benefits:** * Base salary (paid biweekly) * Statutory benefits * Grocery vouchers * Gasoline vouchers * Access to any of our facilities * Birthday day off * Indefinite-term contract * Full-time position * 16,000 MXN Monthly * 64740, Monterrey, Nuevo León, Mexico * TECHNOLOGY AND PRODUCT