Financial Advisor - Mobile Banking

Description

Job Summary: Telephone support to users for identifying and resolving transaction discrepancies, investigating payment processes, and tracking payments. Key Highlights: 1. Telephone user support to resolve discrepancies 2. Investigation of payment processes and transaction tracking 3. Management of mobile banking and experience with payment methods Call Center / Mobile Banking Executive REQUIREMENTS: * Experience with various payment methods * Experience managing mobile banking * Experience in financial operations or payment processing Main Responsibilities * Telephone user support * Identify and resolve transaction discrepancies * Investigate information regarding payment processes * Track rejected or pending payments WE OFFER * Base salary: $15,000 MXN per month (tax-free) * Monthly food allowance * Fee-based compensation scheme (NOT covered by IMSS) 12 vacation days 15 days of year-end bonus Monday to Friday – Full-time; Weekend off Work location: 5 minutes from Nuevo León Metrobus station. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 20 and 34 years Keywords: advisor, asesor, financial