Job Summary: MacStore is seeking a Technical Support professional to join its team, providing first- and second-level support to Apple users and personalized customer service. Key Highlights: 1. Professional career opportunity within the MacStore team. 2. Join a leading company in Apple products and services. 3. Ongoing training and Apple Certified Macintosh Technician certification. Vacancy: Technical Support MacStore!! · At MacStore, we want you to become part of this great team and launch your professional career! · Interviews are about to begin. You could start your professional journey with us on that day. Join our sales force at MacStore branches!! MacStore Nápoles MacStore. We are a leading company in the distribution of Apple products and services. (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the Mexican Republic. The position is for Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary growth and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (for permanent staff) Statutory and enhanced benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career advancement. Ongoing training. Additional benefits after 3 months (permanent staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple brand products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly days off).-Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist