Job Description Position: Community Manager Employment Type: Full-time Work Mode: On-site Schedule: Monday to Friday, 11:00 a.m. to 8:00 p.m.; Saturdays, 10:00 a.m. to 6:00 p.m. Location: Zapopan, Jalisco About the Company We are a bicycle shop dedicated to distributing bicycles, bicycle parts, and cycling accessories. Our passion lies in getting people rolling and encouraging more individuals to join this movement. We have been in the market for 25 years and are distributors of brands such as Specialized, Fox, Shimano, SRAM, Maxxis, etc. Position Objective To comprehensively manage the digital presence of our brands through social media administration, content creation, e-commerce support on WordPress, and customer service—contributing to a clear, efficient, and brand-identity-aligned shopping experience. Additionally, to explore and implement emerging content trends that generate impact, reach, and engagement on social media, as well as to organize and host events aimed at building a stronger cycling community. Responsibilities ● Administration of social media accounts across multiple brands (Instagram, Facebook, and TikTok). ● Planning, scheduling, and publishing of content. ● Creation of digital content: copywriting, reels, stories, and short videos. ● Responding to messages and comments, and providing customer service via social media and WhatsApp. ● Basic Shopify store management (product listings, inventory, and orders). ● Tracking shipments and assisting in resolving incidents with customers and courier services. ● Creating shipping guides and managing shipments. ● Monitoring metrics, analyzing results, and preparing basic reports. ● Coordinating with internal departments to ensure consistency in communication, campaigns, and operations. ● Organizing, planning, and executing events to foster community. ● Creating organic and paid campaigns on META ADS and TikTok ADS. Candidate Profile ● 1–2 years of experience as a Community Manager or in e-commerce. ● Proficiency in Meta Business Suite, WordPress, Google Ads, and social media metrics. ● Experience with design and editing tools: Photoshop, Illustrator, Canva, Premiere, CapCut, and AI-powered tools for content optimization. ● Strong writing and spelling skills. ● Organizational, communication, and proactive abilities. ● Customer-service orientation and attention to detail. ● Interest in extreme sports—preferably cycling—as well as digital trends and visual content (desirable). Employment Type: Full-time, Indefinite-term contract Salary: $10,500.00 – $12,500.00 per month Benefits: * Salary increases * Free beverages * Employee discount * Company parking * Flexible hours * Option for an indefinite-term contract * Company phone * Free uniforms * Grocery vouchers Workplace: On-site employment