Position Summary: Grupo UBK is seeking a Latent Defects and Warranty Resident with solid post-sales experience to coordinate and supervise warranty claims and latent defects in real estate developments. Key Highlights: 1. Experience in handling warranty claims and latent defects in real estate developments 2. Supervision of installations and resolution of construction-related issues 3. Coordination of warranty and latent defect resolution **UBK Corporate is seeking a Warranty and Latent Defects Resident in Azcapotzalco, Mexico City** --------------------------------------------------------------------------------------------------- We are Grupo UBK, a real estate developer with years of experience in constructing high-rise residential buildings, and we are looking for a **Latent Defects and Warranty Resident** with strong post-sales experience. **Requirements:** * Minimum 3 years of experience in latent defects, customer service, housing warranties, and finishes (post-sales). * Bachelor’s degree in Architecture, Civil Engineering, or related field. **Responsibilities:** * Coordinate warranty and latent defect resolution across developments. * Ensure optimal functionality of installations. * Supervise and follow up on warranties covering rainwater leakage, cracks in ceilings and walls, carpentry, waterproofing, ceramics, and porcelain tiles. * Conduct thorough inspections to identify the root cause of installation-related issues. * Verify that apartment modifications comply with established standards. * Address repair requests from tenants and property managers. * Receive completed projects from the Construction team. * Coordinate and monitor final cleaning, both interior and exterior. **Knowledge and Skills:** Knowledge of construction processes (Mandatory) Service-oriented attitude, strong verbal communication skills, conflict management, problem analysis, customer orientation, process control, and flexible availability. **We Offer:** * Base salary * Statutory benefits **Working Hours:** Monday to Saturday **Location:** CDMX **Required Education Level:** Higher education — degree holder **Required Experience Level:** Expert level **Departmental Function:** Construction **Industry:** Construction **Skills:** * Customer Service * Service Orientation * Problem Solving * Assertiveness and Persuasion * Effective Communication *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=699349be3400003f001f0568&source=indeed