Position Summary: Talent Development Submanagement – Xcaret Hotels seeks professionals with experience in team management and development of training projects. Key Highlights: 1. Leadership in work team management 2. Creation, design, and measurement of training projects 3. Management of key hospitality regulations and standards Talent Development Submanagement – Xcaret Hotels **Education** * Bachelor’s degree in Psychology or Business Administration **Knowledge** * Knowledge of applicable regulations in the hospitality sector * DNC methodology * Budget administration * Creation, design, and measurement of training projects * Management of guest satisfaction platforms * Measurement of training indicators * Management of training platforms * AAA standards management * Forbes standards management * LHW standards management * Michelin standards management * Hygiene standards management in A&B **Skills** * Leadership * Work team management * Teamwork * Results orientation * Customer service * Adherence to procedures and standards * Assertive communication * Active listening * Decision making * Organization **Languages** * English Level 2–Basic **Licenses and Certifications** * Not required **Software or Tools** * Basic Office 365 suite **Work Experience (years/months)** 3–5 years of cumulative experience 1–2 years in this position **Work Experience by Area** Training/development/organizational development/quality