Position Summary: We are seeking a Receptionist/Administrator for a Pilates center, responsible for customer service, operational and administrative management, and organization of center information. Key Highlights: 1. Integral role in the administrative and operational management of a Pilates center. 2. Opportunity for professional growth and job stability in the wellness sector. 3. Schedule management, customer service, and service promotion. **AGVS is seeking a Receptionist Administrator\- Pilates Center in Cuauhtémoc, Mexico City** ---------------------------------------------------------------------------------------------- **Wellness company seeks:** **RECEPTIONIST \| ADMINISTRATOR FOR PILATES CENTER** **Objective:** to ensure comprehensive, professional, and efficient customer service, as well as to guarantee the proper administrative and operational functioning of the center, manage class and instructor schedules, control payments and memberships, and maintain organized information. **Requirements:** * Completed high school diploma (minimum) * Preferred: Bachelor’s degree in Administration, Tourism, Communications, or related field **Experience:** * 1–3 years in reception, customer service, or administration * Preferred experience in gyms, fitness studios, or wellness centers **Knowledge:** * Proficiency in scheduling and reservation systems * Cash handling and basic invoicing * Proficiency in Office suite (Excel, Word) * Social media management and digital customer service **Responsibilities:** * Greet and welcome customers, prospects, and visitors. * Manage class schedules, appointments, and instructor availability. * Register new customers and update the database. * Collect payments for classes, packages, and memberships (cash, bank transfers, POS terminal). * Monitor and track payments, daily cash reconciliations, and invoicing. * Promote services, packages, and cross-selling. * Handle phone calls, messages, and social media (WhatsApp, Instagram, etc.). * Address customer inquiries, complaints, or requests. * Supervise center order, cleanliness, and presentation. * Support coordination of instructors and schedules. * Manage administrative and operational supplies. * Prepare basic reports (sales, attendance, cancellations). **We Offer** Salary: Base salary plus bonuses (approximate monthly salary $20,000\) Statutory benefits Opportunity for professional growth and job stability **Schedule:** **Monday to Friday: 2:00 PM to 10:00 PM** **Saturday: 7:00 AM to 4:00 PM** **Sunday: 7:00 AM to 3:00 PM** **(rotation includes either Saturday or Sunday)** **Work Location: Col. San Rafael, Cuauhtémoc Borough, near the Monumento a la Madre** **Interested candidates meeting the profile should apply through this channel and submit an updated CV** **Desired Education Level:** Higher education \- incomplete **Desired Experience Level:** Expert level **Departmental Function:** Administrative / Secretarial **Industry:** Sports *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c5b85239000037000d5e3f\&source\=indeed*