Summary: This role involves developing and managing training content for NAEM Dealers on the Ford University platform and generating analytical reports. Highlights: 1. Develop and edit training content for Ford University. 2. Manage and interpret data for business insights. 3. Support Dealers with Ford University and reporting needs. * Creating and adapting training materials for NAEM Dealers (based on the training matrix and materials from USA) for the Ford University platform. * Generating weekly OneCX reports for NAEM Dealers. * Active student from the last 4 semesters of Marketing or Industrial Engineer. * Proficient in the English language (Oral, reading, writing and listening). * Excellent writing, design, and spelling skills. * Editing and proofreading skills to develop successful content that is easy to read, accurate, and free of typographical and spelling errors. * Research skills to ensure the information included in the text is accurate and up to date. * Strong time management and communication skills. * Knowledge of mathematics, statistics, and computer science. * Ability to program in languages such as Alteryx. * Proficiency in relational and non\-relational databases. * Ability to manage, interpret, and effectively represent data through visual presentations, graphics, and other visual tools, such as maps, to simplify information analysis. * Detect, filter, and eliminate errors in a database. * Knowledge of statistics to identify analytical and statistical biases, as well as to identify algorithmic errors, base logic issues, and to determine and reduce margins of error. * Familiarity with machine learning and artificial intelligence. * Ability to manage projects to enhance efficiency and productivity. * Project Ford University Content Management \& OneCX Dealers Reports * Draft and edit content such as articles, videos, podcasts, technical documents, e\-books, infographics, and other resources to inform and train the staff of NAEM Dealers. * Research assigned topics to create training content for Dealer staff, which may include background research on products, experience, and target demographics. * Integrate photographs, graphics, or videos to accompany the content. * Optimize content for keywords that perform well in major search results. * Assist in updating and maintaining the Ford University site platform. * Proofread all content to comply with internal style guides, brand voice, and the NAEM region. * Work with large amounts of data and extract useful business insights. * Create specialized weekly reports for distribution to Dealers from the OneCX site. * Provide support to Dealers in Ford University, including issues related to access, unlocking courses, and other related topics.