Job Summary: We are seeking a professional for customer service and operations support, with assistance in social media and content management, handling communication with patients and medical scheduling. Key Highlights: 1. Professional development in the healthcare sector 2. Continuous training 3. Stability and a professional work environment **Role Focus:** Customer service and operations | Social media and content support **Responsibilities:** * Telephone and digital patient support * Appointment scheduling and follow-up * Coordination of medical schedules * Patient information and support * Scheduling of social media posts * Basic Canva edits and content support **Requirements:** * Technical or bachelor’s degree (Marketing, Communications, or related field) * Customer service experience * Proficiency in WhatsApp, Meta platforms, and basic Excel * Strong organizational skills and empathetic communication **We Offer:** * Stability and a professional work environment * Continuous training * Career development in the healthcare sector **Learn about the company:** www.soe.com.mx Employment Type: Full-time, Part-time Salary: $15,600.00 - $18,122.29 per month Benefits: * Remote work Application Questions: * What is your current level of education? * In which area of the city do you reside? * When you have multiple tasks and messages simultaneously, what do you typically do? a) I focus on one thing at a time b) I prioritize by urgency and resolve them accordingly c) I feel overwhelmed and ask for support d) I improvise as things come in * Please list your three main skills relevant to this position * Which contact method do you prefer: WhatsApp, Email, or Phone? * Enter your initial professional social media profile: LinkedIn, Cvlink, IG, Fb, etc. Work Location: Remote