Job Summary: We are seeking an Automobile Insurance Operations and Services Specialist to manage vehicle insurance policies for corporate fleets and employees, ensuring high customer service standards. Key Highlights: 1. Manage automobile insurance policies for corporate fleets. 2. Ensure a high level of customer service and operational efficiency. 3. Opportunities for professional development and engaging work. **Company:** ------------ Marsh **Description:** ---------------- We are looking for a talented individual to join our Insurance Operations team at Marsh. This position is based in CDMX, Torre Mayor. This is a hybrid role requiring a minimum of three days per week in the office. As an Automobile Insurance Operations and Services Specialist, you will be responsible for managing automobile insurance policies for corporate fleets and employees. You will handle policy issuance, client change requests, and claims and payment tracking, ensuring a high level of customer service and operational efficiency. **Your responsibilities will include:** * Issuing automobile insurance policies and providing quotations to clients. * Managing client policy change requests, including additions, cancellations, and coverage reviews. * Tracking premium collections, processing payments and refunds. * Overseeing claims processing, including assessments, vehicle deliveries, and deductible payments. * What you need: A degree in a relevant field or currently completing one. * At least 1 year of experience in automobile insurance, including policy issuance or collections, with knowledge of claims handling. * Intermediate Excel skills, including the ability to create pivot tables and cross-reference databases. **What sets you apart:** * Experience with automobile insurance policies and processes. * Strong customer service skills and critical thinking abilities. * Familiarity with insurance software and tools. **What sets you apart:** * Teamwork * Communication skills * Activity management * Customer service Attention to detail * **Why join our team:** * We help you become your best self through professional development opportunities, engaging work, and supportive leaders. * We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and make an impact on colleagues, clients, and communities. * Our global scale enables us to offer diverse professional opportunities, as well as benefits and rewards designed to enhance your wellbeing. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office\-based teams will identify at least one “anchor day” per week on which their full team will be together in person.