Position Summary: We are seeking a Concierge/Receptionist to provide VIP services in airport waiting lounges, managing guest attention and comfort. Key Responsibilities: 1. VIP service in airport waiting lounges 2. Guest comfort assistance and coordination 3. Access management and lounge services WE ARE A COMPANY DEDICATED TO PROVIDING VIP SERVICES IN WAITING LOUNGES LOCATED AT TERMINAL 1 OF THE AIRPORT AND AT AIFA We are seeking a **CONCIERGE/RECEPTIONIST (AIFA AND AICM POSITIONS AVAILABLE)** **REQUIREMENTS** · Gender: Unrestricted · Age: 20 to 45 years old · Education: Bachelor’s degree or technical degree in tourism · Experience: 2 years in a similar position 70% English proficiency, verifiable **KNOWLEDGE** · Microsoft Office suite · Service quality (guest service) in the tourism sector **FUNCTIONS** 1. Receive and assist guests at reception in accordance with the “Distintivo Elite” Manual guidelines. 2. Accurately register all guest entries according to their access method in the various control systems. 3. Be familiar with the different methods of lounge access. 4. Ensure availability of all necessary supplies and electronic devices, as well as proper functionality of work tools. 5. Inform guests about the main services available within the lounge, considering the type of access used for entry. 6. Monitor guest stay durations and coordinate Re-check-in In when applicable. 7. When requested by the guest, coordinate necessary activities for their comfort and assistance—from reservation through arrival at the lounge, during their lounge stay, and up to boarding, when applicable. Send your CV to Contact: Lic. Abril 55 7980 9937 Employment Type: Full-time Salary: $10,900.00 – $12,100.00 per month Benefits: * Restaurant vouchers Work Location: On-site employment