**Go>Bravo** Today, we are a global team of +1,800 people motivated to provide our customers with a new way to pay off their debts at a discount and rebuild their credit history. Founded 16 years ago by Stanford University graduates, we currently operate in six countries: Mexico, Colombia, Spain, Italy, Portugal, and Brazil—establishing ourselves as a leading player in the global financial landscape. **Our journey is defined by an unwavering commitment to helping people settle their debts and regain financial freedom.** We are seeking our next **Customer Service Executive** to join the Bravo team within the **Mexico Customer Service** department at our corporate office in **Pachuca**. You will be a key player in our operations, responsible for delivering exceptional customer service and follow-up, ensuring customer satisfaction and helping them restore their financial peace of mind. **What will your challenges be?** * Manage a client portfolio provided by us * Deliver customer service, offering solutions and alternatives * Conduct timely follow-ups with clients to ensure solutions aligned with their needs * Handle telephone calls * Achieve personal, team, and country-level targets **What do you need?** * Minimum experience in customer service * Incomplete or completed bachelor’s degree * Strong organizational skills * Service-oriented attitude (e.g., effective communication, active listening) **What we offer you** * Base salary: $8,364.00 + **Performance Bonus (up to $6,300)** * Statutory benefits from day one (vacation days, **20-day year-end bonus**, vacation premium) * Internal career path * +2 additional vacation days! You’ll work in a dynamic environment where dedication and analytical skills drive our success. Our culture is built on hard work, excellence, and teamwork—which is why we’ve been recognized by the Great Place to Work Institute and the Human Rights Campaign as one of the best companies to work for, thanks to our collective high potential. If you’re part of Bravo—as an employee, customer, or investor—get ready to grow at Bravo power! **BravoBelievesInYou** For more information, contact us via WhatsApp at 55 4035 7326 Employment type: Full-time Salary: $8,364.00 – $14,000.00 per month Benefits: * Study support * Gym discount Education: * Incomplete or ongoing bachelor’s degree (preferred) Experience: * Customer service: 1 year (mandatory) Work location: On-site