Summary: Seeking bilingual professionals for phone support and administrative tasks to assist U.S.-based clients, focusing on professionalism, clear communication, and high-quality service. Highlights: 1. Stable, people-first company with growth opportunities 2. Supportive, collaborative team culture 3. Purpose-driven work environment Looking to grow your career in a stable, people\-first company? We’re hiring bilingual (English/Spanish) professionals with experience in phone support and administrative tasks to support U.S.\-based clients from our Guadalajara office. What You’ll Do: * Assist U.S.\-based clients via phone with professionalism and clear communication * Handle administrative tasks including data entry, documentation, and follow\-ups * Maintain accurate records and update internal systems and CRMs * Support internal teams and collaborate to improve daily processes * Deliver reliable, high\-quality service in a fast\-paced environment What You Bring: * Fluent English and Spanish, spoken and written * 1\+ year of experience in bilingual phone support, customer service, or administrative roles * Strong organizational skills and attention to detail * Excellent communication and multitasking abilities * Proactive, responsible, and solution\-oriented mindset * Availability for full\-time, on\-site work in Guadalajara Requirements to Apply: * RFC * Constancia de Situación Fiscal 2025, Régimen de Sueldos y Salarios y Asimilados a Salarios * CURP * NSS, IMSS * Valid official ID * Proof of address Compensation: Monthly salary between **MXN $14,000 and $16,000**, determined by English proficiency and relevant experience. Why You’ll Love Working With Us: * Growth and development opportunities * Supportive, collaborative team culture * Stable, purpose\-driven work environment * Work in Guadalajara, a city known for its rich culture, strong business ecosystem, and excellent quality of life If you’ve handled client cases, managed documents, taken bilingual calls, and worked with CRMs, this could be your next career step. Apply now with your resume, we’d love to meet you. **IMPORTANT:** This is a 100% on\-site position located in Guadalajara, Jalisco. Job Type: Full\-time Pay: $14,000\.00 \- $16,000\.00 per month Application Question(s): * Please confirm your email and phone number * Do you live inside the ZMG? Experience: * Phone Agent/Customer Service: 1 year (Required) Language: * English fluently (Required) Work Location: In person