Job Summary: We are seeking a candidate with experience in personnel transportation to supervise operations, customer service, and team management, ensuring compliance with routes and performance indicators. Key Responsibilities: 1. Direct customer service and follow-up 2. Management and training of newly hired staff 3. Team performance supervision and route tracking Gender-neutral position; minimum required experience is specifically in personnel transportation, with two years of experience in the aforementioned field. JOB FUNCTIONS AND RESPONSIBILITIES: * Direct customer service (follow-up on services provided) * Manage and train newly hired staff * Prepare and manage service schedules * Supervise the performance of personnel under direct supervision (on-site) * Report any service incidents directly to the client * Report operator-related incidents to Human Resources * Review vehicle-related incidents via GPS (support from monitoring department) * Follow up on adherence to route schedules * Ensure compliance with and monitor departmental performance indicators * Participate in implementing the quality management system \- Statutory benefits \- Partially subsidized cafeteria \- Paid birthday leave \- Uniform **STARTING FROM THE 3RD MONTH** \- 5% savings fund \- Grocery vouchers (1,000\) per month \- Life insurance Salary: $18,000\.00 \- $20,000\.00 per month Benefits: * Transportation assistance or service * Life insurance * Discounted cafeteria service * Company phone * Grocery vouchers Workplace: On-site employment