Job Summary: Customer Service Analyst to handle inquiries, resolve billing issues, ensure customer satisfaction, and generate sales opportunities. Key Highlights: 1. Constant training and professional development. 2. Company-provided vehicle with private driver. 3. Free uniforms. Mexican company specializing in the manufacturing of corrugated cardboard boxes, part of a larger corporate group within the industry. **We are seeking a Customer Service Analyst** **Requirements:** * Knowledge of negotiation techniques to reach mutually beneficial agreements with customers. * Handling inbound calls and customer service inquiries. * Strong service-oriented attitude. * Dynamic. * Flexible availability. * Responsible. * Excellent communication and presentation skills. **Responsibilities:** * Ensure accurate client billing for services rendered. * Customer service. * Handling customer complaints and resolving billing issues. * Making outbound calls to customers. * Order taking. * Order verification. * Visiting customers. * Generating sales opportunities. * Maintaining the database. * Authorizing order deliveries. * Following up with customers. **We Offer:** * Base salary: $15,000 * Meal vouchers. * Year-end bonus (Aguinaldo). * Paid vacation days. * Vacation premium. * Health insurance from day one. * Company-provided vehicle with private driver. * Work schedule: Monday to Friday. * Constant training. * Free uniforms. **Location:** Avenida Industrial, El Trébol, C.P.54614 Tepotzotlán, State of Mexico. **Contact:** 55 4572 4015, with Lic. Ivonne López. Employment Type: Full-time Salary: Up to $15,000.00 per month Benefits: * Option for an indefinite-term contract. * Life insurance. * Company-provided mobile phone. * Free uniforms. * Meal vouchers. Workplace: On-site employment