Position Summary: We are seeking a dynamic leader for the evening shift to orchestrate excellence in service and motivate the team to achieve sales targets in a vibrant environment. Key Highlights: 1. Operational leadership in customer service and staff management 2. Training and motivating the team on sales techniques 3. Proactive and empathetic conflict resolution Location: Tokai – El Parián (Tlaquepaque) At Tokai, we don’t just serve Japanese food—we create memorable moments. We seek a dynamic leader for the evening shift, capable of orchestrating service excellence while motivating their team to reach new sales goals within the vibrant atmosphere of El Parián. ### Key Responsibilities Operational Leadership: Supervise floor and bar staff during the shift, ensuring each team member meets the brand’s quality standards. Service Excellence: Serve as the guardian of the customer experience, guaranteeing prompt, friendly, and professional service. Sales Orientation: Train and motivate the team on suggestive selling techniques to increase the average ticket value. Conflict Resolution: Proactively and empathetically resolve any issues with customers or internal team situations. Shift Management: Oversee shift opening/closing procedures, cash handling, and achievement of daily targets. ### Ideal Candidate Profile Experience: Minimum 1–2 years in similar roles (restaurants/hospitality). Proactive Attitude: Someone who doesn’t wait for things to happen—they make them happen. Soft Skills: Assertive communication, positive leadership, and high tolerance for pressure. Results-Oriented: Ability to work under sales and quality objectives. ### Offer Details Schedule: Monday to Sunday, 1:30 PM to 11:00 PM (with one weekday day off). Compensation: Competitive salary + excellent tips. Benefits: All statutory benefits (IMSS, Infonavit, vacation, year-end bonus). Growth: Career plan and professional development within the group. ### Why Join Tokai? "We seek people who want to grow with us. If you’re passionate about service, skilled at leading teams, and love the dynamism of the restaurant industry, this is your place." Job Type: Full-time Salary: $13,000.00 per month Benefits: * Discounts and preferential pricing * Staff cafeteria service Workplace: On-site employment