Position Summary: Coordinate and supervise high-quality housing delivery, warranty handling, and customer satisfaction. Key Responsibilities: 1. Ensure quality in housing delivery and warranty follow-up 2. Coordinate cross-departmental efforts for repairs and customer service 3. Verify quality and issue technical assessments of failure reports **At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.** **We invite you to join our team.** **TECHNICAL SERVICE COORDINATOR** Ensure that housing units are delivered to customers on time, with zero defects and full quality compliance; supervise and coordinate actions between Construction and Customer Service (SC) departments to execute repair and warranty processes promptly and effectively, thereby achieving customer satisfaction. **Responsibilities:** Verify housing delivery quality for SC and customers Issue technical assessments of failure reports Provide feedback to Construction and ETP regarding reported failures Coordinate customer visits to ensure proper warranty follow-up. Supervise contractors and the repair process. Receive and approve title-ready housing units delivered by Production **Requirements:** * Architecture or Civil Engineering degree * 4 years’ experience in a similar position * Experience supervising mass-housing construction * Experience in customer service, after-sales support, and warranties * Proficiency in Microsoft Office and Enkontrol * Customer-service-oriented attitude * Professional appearance * Results-driven * Strong communication skills * Proactive **We Offer:** * Competitive salary * Benefits exceeding statutory requirements * Excellent working environment * Career development and growth opportunities * Training programs