Job Summary: We are seeking a professional for the Customer Service position, responsible for customer support, delivery confirmations, quotations, documentation, and order tracking. Key Highlights: 1. Customer focus and sense of urgency 2. Ability to work goal-oriented and under pressure 3. Problem analysis and resolution We currently have the **CUSTOMER SERVICE** position available in Silao, Guanajuato. **Requirements** **Education:** Relevant degree **Gender:** Indifferent **Experience:** 2 to 4 years in customer service **Competencies:** * Customer focus * Sense of urgency * Goal-oriented work * Action orientation * Working under pressure * Problem analysis and resolution **Technical Competencies:** * Proficiency in Microsoft Office (Excel pivot tables, lookup functions), Word, PowerPoint, SAP **Responsibilities** * Customer support * Delivery confirmations * Quotations in systems with appropriate supporting documents * Documentation of purchase orders * Order entry and tracking