Job Summary: We are seeking a proactive individual with an excellent service attitude, strong communication skills, and experience interacting with customers for customer service and social media content creation. Key Highlights: 1. Opportunity to grow in a creative environment 2. Interact with customers and create social media content 3. Participate in the world of social media and customer service We are looking for a proactive candidate with an excellent service attitude, strong communication skills, experience interacting with customers, and enthusiasm to grow within Mexico’s most creative workplace in customer service and content creation. Do you enjoy interacting with people, are you creative, and do you love the world of social media? This vacancy is for you. * Respond to messages across all our channels (Instagram, TikTok, Facebook, and WhatsApp) * Handle phone calls * Prepare quotations * Prospect and seek new customers * Create and upload social media content * Record and capture multimedia content from customers (in-person days) * Provide direct in-branch customer service: * Offer additional services upon completion of their experience * Request feedback or reviews * Assist with celebrations (placing signs, delivering tokens/gifts) * Take photos of their experience Salary: * **$11,000 monthly** * **\+ commissions** for enterprise integration clients (does not include clients acquired via social media) Work Modality: * **Hybrid** * **On-site:** Friday, Saturday, and Sunday * **Remote:** Monday and Thursday * **Days off:** Tuesday and Wednesday * **Working hours:** 10:00 am to 7:00 pm (with a 1-hour lunch break) Position Type: Full-time Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Employee discount * Option for indefinite-term contract * Medical expense insurance * Company-provided mobile phone Work Location: Hybrid remote work in 11870, Tacubaya, CDMX