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Job Summary: MacStore is seeking a technician for Apple device repair and maintenance, providing customer service and technical support in a dynamic environment. Key Highlights: 1. Leader in Latin America for Apple product distribution. 2. Join the best team of professionals. 3. Job stability and direct employment. MacStore is the leader in Latin America for Apple product and service distribution. (APR Apple Premium Reseller). Join the best team of professionals and make a difference in your professional life. Location: Dakota 95-Local R-03, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMXWe offer: Base salary: $9,900 MXN per month (gross) Benefits exceeding statutory requirements. Performance bonuses. Punctuality bonus. Salary increase at the fourth month ($11,000 MXN monthly base) Savings fund. Commission scheme for services ranging from 9% to 20% Grocery vouchers Savings fund. Job stability. Direct employment with MacStore. Schedule: Monday through Sunday, with one weekday off. (11 AM–8 PM or 12 PM–9 PM) · Requirements Completed technical high school diploma or related engineering degree Experience in computer and mobile phone maintenance and repair, at both software and hardware levels Customer service attitude. Responsible. Flexible availability. · Responsibilities: Customer service at the service counter Repair of computers and mobile devices (iPad, Laptops, iPhone) Use of service and warranty management platform. Tracking of customer service interactions and processes. Warranty claim follow-up and handling. Advice on Apple device usage and configuration. · If you are interested and meet the profile, apply through this channel and we will contact you shortly!!. -Requirements- Minimum education: Upper secondary education – General High School 1 year of experience Knowledge: Sales Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist
