**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are seeking individuals who share our values and wish to join a dynamic, committed, and innovative team. If you are looking for a new professional challenge, this is your opportunity. We want to meet you! ### **Available Position: Customer Support Advisor** **Location:** On-site in Colonia México, Mérida, Yucatán **Employment Type:** Full-time **Department:** Customer Support ### **What We’re Looking For:** * 1 year of experience in customer-facing roles * Availability to work rotating shifts * Basic proficiency in Microsoft Office Suite ### **Key Responsibilities:** * Handle and resolve customer inquiries and issues received via the contact center. * Follow up with customers for whom resolution was not achieved during the initial contact. * Report incidents to the contact center supervisor. ### **What We Offer:** * Competitive salary * Statutory benefits * Additional benefits: * Grocery vouchers * Savings fund * Major medical expense insurance ### **✅ How to Apply:** Apply through this channel or send your updated CV to: **Talento@macropay.mx** Email subject line: “Vacancy [Job Title] – [Your Full Name]” ### **We want to meet you and learn what makes you unique!**