Customer Experience Assistant - Receptionist

Description

Job Summary: Provide warm, empathetic, and efficient patient service by managing appointments and medical records, and supporting service-related information. Key Highlights: 1. No prior experience required; training is provided. 2. Empathetic and professional patient care. 3. Assistance in appointment and medical record management. Customer Experience Assistant — No experience needed; we provide training. Job Objective: Deliver warm, empathetic, and efficient patient service at the branch. Responsibilities: Greet and assist patients courteously, empathetically, and professionally. Schedule, confirm, modify, and follow up on assessment appointments. Maintain up-to-date patient medical records. Provide information regarding services, procedures, and operating hours. Support billing activities. Technical Knowledge: Computer proficiency Basic Excel Email handling Compensation & Benefits: Salary range: 10,000 to 12,000 Statutory benefits Availability to work Monday through Sunday with rotating days off. -Requirements- Minimum education: Upper secondary education — General High School Diploma Years of experience Age: between 30 and 45 years Keywords: helper, assistant, auxiliary, aux, aide, customer, client, reception, receptionist, recepcionista