**Empleando Mexico is seeking a Technical Support Assistant in Cancún, Quintana Roo** ------------------------------------------------------------------------------ We are looking for a proactive, service-oriented **IT Assistant** with a genuine passion for technology. If you enjoy solving problems, working with diverse teams, and ensuring systems operate smoothly, this **IT job opening in Cancún** is ideal for you. The **IT Assistant** will be responsible for initial technical support, preventive and corrective maintenance, user assistance, and supporting the daily operations of the technology department. We seek an organized, patient individual with analytical ability—capable of delivering clear, real-time solutions and maintaining a fully functional technological environment. **Key Responsibilities:** * Provide first-level **technical support** to internal users (hardware, software, email, peripherals). * Install and configure computing equipment, networks, printers, and workplace tools. * Perform preventive and corrective maintenance on equipment. * Document incidents and track each case to resolution. * Support basic network administration, access management, backups, and cybersecurity. * Ensure proper functioning of the technology inventory. * Coordinate with internal departments to guarantee operational continuity. **Job Requirements:** * Minimum 1 year of experience in technical support or as an IT assistant. * Knowledge of Windows and/or Mac operating systems. * Familiarity with basic networking, cabling, and device configuration. * Ability to quickly resolve technical issues. * Service-oriented attitude, patience, and clear communication skills. * Organizational ability and capacity to work under pressure. **We Offer:** * Professional growth within the IT department. * A dynamic and collaborative work environment. * Job stability and opportunities for continuous learning. * Tools, processes, and mentorship to further develop your career. If you’re seeking a **technical assistant job opening in Cancún** where you can demonstrate your technical skills and grow within a professional environment, apply today. Your talent can drive the organization’s entire technological operation. **Desired Education Level:** Higher education — currently pursuing **Desired Experience Level:** Mid-level **Departmental Function:** Technology / Internet **Industry:** Computer Networks / Networking **Skills:** * Technical support * Operating systems * Organization *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=696511ff480000460041ad2b\&source\=indeed*