Tekoh Help Desk & IT Support Job Listings

Indeed

IT Assistant

**IT Assistant** *Qualifications:* Minimum one year of experience in a similar position Knowledge of preventive and corrective maintenance of computer equipment and peripherals Desirable: Outlook proficiency *Requirements:* Age: 22 to 35 Marital status: Any Education: Technical degree in Information Technology, Bachelor’s or Engineering degree in Information Technology *Responsibilities:* 1. Monitor IT services 2. Measure service performance 3. Preventive and corrective maintenance of computer equipment and peripherals 4. Data networks and structured cabling * Windows configuration and administration * Switches and telephony *We offer:* * Working hours: Monday to Friday, 8:00 AM to 6:00 PM * Growth opportunities * Work tools * Savings fund * Option for indefinite-term contract * Grocery vouchers * Punctuality bonus Employment type: Full-time, indefinite-term Salary: Starting at $9,500.00 MXN per month Benefits: * Salary increases * Savings fund * Option for indefinite-term contract * Free uniforms * Grocery vouchers Work location: Onsite

C. 60 583, Centro, 97000 Mérida, Yuc., Mexico

MXN 9,500/month

Administrative Assistant/Billing64697326949249121

Indeed

Administrative Assistant/Billing

ADMINISTRATIVE ASSISTANT NEEDED IN BILLING AND COLLECTIONS DEPARTMENT EXPERIENCE: 2 YEARS IN THIS POSITION AGE: 25 YEARS OR OLDER RESPONSIBILITIES: * BILLING * COLLECTIONS * CLIENT PORTFOLIO FOLLOW-UP * REPORT PREPARATION ACTIVITIES: * BILLING CONTROL * PAYMENT CONTROL * BILLING SYSTEM MANAGEMENT SKILLS: * PROFICIENCY IN MICROSOFT OFFICE SUITE * EXCELLENT COMMUNICATION SKILLS WORK SCHEDULE: MONDAY TO FRIDAY, 9:00 AM TO 6:00 PM SATURDAYS, 9:00 AM TO 1:00 PM EMPLOYMENT TYPE: INDEFINITE-TERM POSITION SALARY: $12,000.00 - $12,500.00 PER MONTH BENEFITS: * FREE UNIFORMS * GROCERY VOUCHERS WORK LOCATION: ON-SITE EMPLOYMENT

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 12,000-12,500/year

Indeed

Junior Accountant

**About the company** We are seeking a **Junior Accountant**, results-oriented and with extensive experience in accounting and tax management across multiple legal entities. We are looking for a candidate with a high level of technical expertise, analytical capability, and a strong focus on regulatory compliance. **Job requirements** * University degree in Accounting * Minimum 3 years of experience in Accounting * Solid knowledge of accounting systems and Microsoft Office suite * Prior experience in the Accounting field * Strong understanding of accounting and tax regulations * Knowledge of IMSS Law, INFONAVIT, payroll and wages, REPSE, state and federal taxes **Job responsibilities** * Prepare and review financial statements * Perform bank reconciliations and account analyses * Support preparation of financial reports * Collaborate in the development of budgets and financial projections * Record daily income and expense transactions in the accounting system * Submit DIOT (Taxpayer’s Monthly Operations Report) * Monthly accounting results (pre-closing) * Electronic accounting (transaction registration, daily journal entries, income and expense entries) * Calculate and file federal and state taxes (ISR, IVA, IEPS, ISN Yucatán, QROO) * Collaborate in the development of budgets and financial projections * Monitor the tax mailbox and manage REPSE registration * Keep the company’s accounting and tax information up to date **Benefits and additional perks** * Monthly salary of MXN 14,000 * Statutory benefits and additional benefits beyond statutory requirements * Free uniforms Employment type: Full-time, indefinite term Salary: MXN 14,000.00 per month Benefits: * Option for an indefinite-term contract * Medical expense insurance * Free uniforms * Additional vacation days or paid leave Education: * Completed Bachelor’s degree (preferred) Experience: * General accounting: 3 years (preferred) * Annual financial reporting: 2 years (preferred) Work location: On-site employment

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 14,000/year

Audit Assistant at Enekom Group64601538229123123

Indeed

Audit Assistant at Enekom Group

**GRUPO ENERKOM IS LOOKING FOR AN AUDIT ASSISTANT** **Main Responsibilities:** * Plan, coordinate, and carry out internal audits across the different areas of the group. * Review and evaluate internal controls, ensuring their effectiveness and compliance. * Verify the proper application of policies, procedures, and current regulations. * Analyze financial and administrative information to detect deviations or irregularities. * Prepare audit reports with findings, conclusions, and recommendations. * Follow up on corrective actions arising from audit reports. * Collaborate with various departments to improve processes and internal controls. * Assess compliance with tax, accounting, and labor obligations. * Participate in external audits and provide required information to auditors or authorities. * Safeguard confidentiality and objectivity regarding all reviewed information. **Requirements:** * **Bachelor's degree in Accounting (mandatory)** * Minimum experience of **2 to 3 years** in internal auditing, internal control, or similar roles. * Knowledge of accounting, tax, and labor regulations. * Intermediate-to-advanced Excel skills and experience with management systems. * Analytical ability, attention to detail, and critical thinking. * Integrity, confidentiality, and professional ethics. * **MUST KNOW HOW TO DRIVE AND HAVE A VALID LICENSE** * Willingness to travel **We Offer:** * Monthly salary: $12,882.60 gross * Food vouchers: 4% * Savings fund: 4% * Social security from day one * Statutory benefits * Job stability and opportunities for professional growth Job type: Full-time Salary: Up to $12,880.00 per month Education: * Completed Bachelor's degree (Desirable) Experience: * audit assistant: 2 years (Desirable) Workplace: On-site position

C. 16 608, Nueva Chichén, 97170 Mérida, Yuc., Mexico

MXN 12,880/year

General Assistant (Maintenance)64564360375555124

Indeed

General Assistant (Maintenance)

REINMEX, an important company dedicated to the maintenance of refrigeration systems, seeking talented individuals, is requesting: General Assistant \- Completed high school \- Proficiency in hand and power tools. \- Valid driver's license \- Interest in refrigeration. \- Availability to travel \- Flexible schedule. We offer: \- Paid training \- Statutory benefits \- Grocery vouchers \- SGMM Position type: Full-time Salary: $12,000.00 \- $12,001.00 per month Benefits: * Life insurance * Free uniforms * Grocery vouchers Education: * Completed high school (Desirable) Workplace: On-site position

C. 5ᶜ 436, Díaz Ordaz, 97130 Mérida, Yuc., Mexico

MXN 12,000-12,001/year

Billing Assistant/Data Entry Clerk64564290678403125

Indeed

Billing Assistant/Data Entry Clerk

**Billing Assistant - Data Entry** ***If you have basic experience in billing, tracking, and document validation, this is your opportunity!*** A medical supplies distribution company is looking for your talent as a **Billing Assistant / Data Entry Clerk.** We are seeking an organized, efficient individual with excellent attention to detail. ***The person will be responsible for assisting in invoice preparation, data and order entry into the system, as well as following up on related documentation.*** **Responsibilities:** * Order and invoice data entry into internal system. * Verification of data and requirements for invoice issuance. * Assistance in managing digital and physical customer files. * Support in general administrative tasks within the department. * Information validation. **What do you need for this position?:** * **Minimum 6 months of experience in billing or data entry.** * Minimum education: **High school diploma.** * Proficiency in Office suite (basic Excel). * **Attention to detail and focus on accuracy.** * Good time management and organizational skills. **What can you expect from us?:** * Statutory benefits from day one. * Growth opportunities. * Excellent work environment. * Personal loans. * Work schedule: 9 am to 6 pm, Saturday 9 am to 1 pm. * Additional benefits. If you have the experience and skills for this role, don't miss the chance to join our team—this could be your next professional challenge. **Apply now, we look forward to scheduling your interview soon!** Position type: Full-time Salary: $9,000.00 per month Education: * High school diploma (Required) Work location: On-site

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 9,000/month

Kitchen Helper (Fixed Shift)64525856001410126

Indeed

Kitchen Helper (Fixed Shift)

**✨ We are hiring Kitchen Assistant / Kitchen Helper!** If you enjoy cooking, organization, and learning new techniques, this is your opportunity! We are looking for a Kitchen Assistant to support ingredient preparation and basic kitchen tasks to ensure efficient, clean, and high-quality operations. What do we offer? $9,500 net monthly (weekly payments) Statutory benefits Schedule: Monday to Sunday from 7:00 am to 4:00 pm Fixed day off on Tuesdays Location: Temozón Norte, Mérida ✔️ Requirements * No experience required (internships or professional training appreciated). * Basic knowledge of food hygiene and handling. * Understanding of FIFO system principles (First In, First Out). * Education: High school or technical career. Responsibilities * Cleaning, disinfecting, organizing, and chopping vegetables. * Organizing and cleaning kitchen utensils. * Maintaining the production line set up and supplied. * Performing basic food preparations under supervision. * Assisting in restocking and applying the FIFO system. * Keeping the kitchen area clean and organized. * Supporting tasks assigned by the chef or cooks.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 9,500/month

Administrative Assistant64525370162947127

Indeed

Administrative Assistant

At PTB we are looking for: Administrative Assistant Credit and Collections **Position Objective:** Provide administrative support to the department to ensure proper management of orders, quotations, invoicing, and customer follow-up, contributing to achieving sales targets and customer satisfaction. **Position Requirements:** * **Education:** Completed high school or technical degree in Administration, Accounting, or related field (preferably incomplete bachelor's degree or intern). * **Experience:** 1 to 2 years in a similar position, preferably in a hardware or commercial company. * **Knowledge:** * Proficiency in administrative and billing systems * Office Suite (Intermediate Excel) * Customer service and order tracking * **Skills:** * Organizational and attention to detail * Effective communication and customer service * Teamwork and proactivity * Ability to handle multiple tasks * Send WhatsApp to 999 749 0701 Job type: Full-time Salary: $9,500.00 - $11,500.00 per month Work location: On-site

C. 16 608, Nueva Chichén, 97170 Mérida, Yuc., Mexico

MXN 9,500-11,500/month

Payroll Assistant at Medical Center64523323400834128

Indeed

Payroll Assistant at Medical Center

**Specialized clinic in imaging diagnosis** headquartered in **Pensiones, Mérida, Yucatán**, dedicated to providing comprehensive medical care and high-precision radiological studies through advanced technology and a patient-centered approach, is seeking: **PAYROLL ASSISTANT** Ensure the accurate calculation, control, and timely payment of payroll for administrative, operational, and medical staff, guaranteeing proper application of earnings, deductions, commissions, withholdings, and labor movements in compliance with current legislation. Your role is essential for financial accuracy, regulatory compliance, and administrative organization. **What do we offer?** * **Monthly salary:** $11,500 net per month * **Benefits:** As required by law * **Work schedule:** Monday to Friday from 9:00 a.m. to 6:00 p.m. * **Location:** Colonia Pensiones, Mérida, Yucatán **What are the job requirements? Education:** * Bachelor's degree in Accounting, Administration, or related field. **Minimum experience:** * 2 years of experience in payroll calculation, IMSS, INFONAVIT, SUA, ISR, and social charges management. * Experience in calculating commissions, fees, and mixed payment schemes. **Technical skills:** * Intermediate-to-advanced Excel skills (formulas, pivot tables, reconciliations). * Proficiency in payroll systems (CONTPAQi, NOI, or similar). * Knowledge of Federal Labor Law (LFT), Social Security Law (LSS), and current regulations. * Management of incidents, contracts, files, and reports. **Main responsibilities:** * Prepare biweekly and monthly payroll for staff. * Calculate medical commissions and fees based on services rendered. * Verify incidents, attendance, disabilities, and leave requests. * Record applicable earnings, deductions, and withholdings. * Issue and stamp payroll receipts (CFDI). * Manage IMSS transactions: registrations, terminations, and modifications. * Reconcile payroll data with bank payments and CFDI. * Prepare operational payroll and commission reports. * Coordinate with accounting on tax obligations and contributions. * Address employee or physician inquiries regarding payments. Job type: Full-time Salary: $11,500.00 per month Application question(s): * What is your level of Excel proficiency: Basic, Intermediate, or Advanced? * What is your current monthly net salary expectation? Experience: * Payroll: 2 years (Desirable) Work location: On-site

C. 29ᴬ 355, Residencial del Nte, 97219 Mérida, Yuc., Mexico

MXN 11,500/month

Accounting Assistant Accounts Payable64523323337987129

Indeed

Accounting Assistant Accounts Payable

At SARCA by Acquaroni, we are excited to invite you to join our team—apply if you meet the requirements! We are seeking an **Accounting Assistant** to support in recording and controlling accounting transactions, bank reconciliations, and invoice management. **Requirements:** * Bachelor's degree in Accounting or Finance (completed or in progress) * Proficient in full Office suite * Knowledge of accounting systems * Availability during month-end closing periods **Competency:** Organized, responsible individual with attention to detail. **We Offer:** Excellent work environment, benefits as per local labor law, fixed working hours, opportunities for learning and professional growth. **If you are interested, please send your CV to: dh.mx@acquaroni.com or via WhatsApp 999 244 4657** Job type: Full-time Salary: $10,000.00 - $15,000.00 per month Benefits: * Flexible hours * Company phone * Free uniforms Work location: On-site

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 10,000-15,000/year

Indeed

Warehouse Assistant

**Requirements** Completed secondary school Experience: 6 months in a similar position **Responsibilities** Receive, unload, and arrange incoming merchandise. Participate in inventories. **We Offer** **Salary $9,576** **Plus punctuality bonus $1,500** **Weekly pay** Statutory benefits Savings fund Workplace growth opportunities Schedule Monday to Friday from 9:00 to 18:00 hours, Saturdays from 9:00 to 14:00 hours. Address: Carr. Periférico Lic. Manuel Berzunza Km 48.3, Col. Ampliación Cd. Industrial Position type: Full-time Salary: $9,576.00 - $11,136.00 per month Benefits: * Savings fund Education: * Primary school (Desirable) Experience: * warehouse assistant: 1 year (Desirable) Work location: On-site job

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 9,576/month

Indeed

Legal Assistant

**Position Profile: Legal Assistant** **Position Title:** Legal Assistant **Department:** Legal / Juridical **Position Type:** Full-time **Position Objective** Provide administrative and technical support to the legal department in the preparation, review, organization, and control of legal documents, as well as in managing procedures before government authorities, clients, and suppliers, ensuring compliance with deadlines and proper documentation of the company's legal processes. **Main Responsibilities** * Draft and review contracts, agreements, powers of attorney, official letters, and other legal documents. * Assist in compiling and maintaining legal and administrative files. * Monitor litigation, notarial procedures, registrations, and governmental agency filings. * Coordinate appointments, meetings, and schedules for the legal department. * Prepare follow-up reports on cases and legal deadline expirations. * Respond to internal information requests or those from authorities (IMSS, SAT, STPS, notaries, etc.). * File and digitize legal documentation, ensuring confidentiality. * Support research on applicable regulations, laws, and statutes. * Maintain updated database of contracts and legal documents. * Provide administrative support (drafting letters, correspondence, payment of fees, etc.). **Required Knowledge** * Civil, commercial, labor, and/or corporate law (depending on the area). * Legal terminology. * Notarial procedures and filings with public agencies. * Microsoft Office Suite (Word, Excel, Outlook). * Database management and document management systems. * Familiarity with LexNet, online courts, or government platforms (IMPI, SAT, RPPC, etc.) is desirable. **Skills** * Organized and detail-oriented. * Clear oral and written communication. * Discretion and ability to handle confidential information. * Ability to work under pressure. * Responsible and committed. * Analytical thinking and problem-solving skills. * Teamwork and proactivity. **Education** * Bachelor's degree in Law (licensed or near graduation). * Desirable specialization or diploma in legal or administrative fields. **Experience** * 1 to 3 years in a similar role (as legal assistant, legal aide, or administrative staff in a law firm or company). * Proven experience in drafting documents and tracking legal procedures. Skills : proactive / self-initiated / willing / ethical / confidentiality Position type: Full-time Salary: $9,000.00 - $10,500.00 per month Work Location: On-site

C. 28 333a, Sin Nombre de Col 2, 97115 Mérida, Yuc., Mexico

MXN 9,000-10,500/month

Indeed

Accounting Assistant

*This job posting comes from the Talenteca.com job board* ### **Job opening for the company Agencia de Reclutamiento Serendiva in Mérida, Yucatán** **Profile** * Related fields of study: Accounting. * Minimum 2 years of experience in accounting or similar position. * Proficient in: Office suite. * Excel: Advanced. * Experience with Contpaq. **Responsibilities** * Prepare and submit monthly and annual tax filings (Income Tax, VAT, Excise Tax, among others). * Calculate taxes, perform reconciliations, and record them in the accounting system. * Stay updated on tax regulations and communicate their implications to the financial and management teams. * Prepare and review financial information to meet tax audit requirements. * Advise the company on tax matters, identifying opportunities to legally optimize tax burden. * Coordinate compliance with state and municipal tax obligations. * Conduct internal fiscal control audits to ensure proper compliance with legislation. * Monitor and manage tax payments to prevent penalties and fines. * Maintain an effective relationship with tax authorities, responding to requests and audits. **We Offer** Net monthly salary: $12,000 \- $14,000 net Statutory benefits Payment: Weekly. Work schedule: Mon \- Fri: 9 am \- 6:00 pm Sat: 9:00 am \- 1:00 pm Lunch break: 1 hour. Work location: Edificio black Modality: On-site. **Desired education level:** Bachelor's degree \- completed **Desired experience level:** Entry level **Departmental function:** Accounting / Finance **Industry:** Accounting *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=691257785e00003400ffecea\&source\=indeed*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 12,000-14,000/year

Aux. Technical Support and After-sales643547738999071213

Indeed

Aux. Technical Support and After-sales

Job Objective: Provide attention, advice, and technical support to customers after the sale. Responsibilities: * Handle customer inquiries, complaints, or technical issues (by phone, email, and chats) * Record, track, and close reported cases in support systems. * Provide after-sales assistance to ensure customers correctly use products or goods. * Generate incident reports, response times, and customer satisfaction levels. Knowledge: * Specific technical knowledge of products (air conditioners and refrigerators). * Experience with ticketing or CRM systems. * Customer service knowledge and conflict resolution techniques. Education: * Technical degree in computer science, electronics, mechatronics, or related fields. * Previous experience in customer service or technical support is desirable. Experience: * Minimum of 1 to 2 years of experience in technical support, customer service, or after-sales areas. We Offer: * Excellent base salary. * Benefits above legal requirements. * 30-day Christmas bonus. * Savings fund. * Life insurance. * Free uniforms

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

IT Technical Support Advocate (Project-based)641902042711071214

Indeed

IT Technical Support Advocate (Project-based)

A LITTLE BIT ABOUT Boldr * Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities around the world. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As the IT Technical Support Advocate for Boldr, you are responsible for supporting our business units regarding IT related issues and tasks. This includes network, hardware, software, and other technical support to the company. WHY DO WE WANT YOU We are currently looking for impact\-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO * Responsible for providing all around IT T1 support for the Team. * Setup Computers and other peripherals on workstations for the company. * Research and assist in deployments. * Responsible for maintaining/monitoring network stability and reporting to the Security team. * Follow proper procedures and documentation indicated by the head of the IT department. * Responsible for keeping the hardware inventory updated. * Proactively identify/ report/ assist/ solve any unticketed IT\-related issues. * Participate on selected IT projects which may require to be a part of a software dev. life cycle. * Work on shifting schedules, holidays, with possibility of working over the weekends every now and then. **Requirements** ### **WHAT WE’LL LIKE ABOUT YOU** YOU ARE… * Curious and authentic, just like us! \#beboldr * An analytical and critical thinker, with an eye for even the most minute of details * Passionate about client satisfaction. YOU HAVE… * Graduated from I.T, Comp Sci, or any related field. * Working IT knowledge and basic support practices. * Basic Networking knowledge. * Troubleshooting skills. * Multitasking Capabilities. * Able to work on\-site (In relevant Boldr office) **Benefits** * Private Health Insurance * Paid Time Off * Work From Home * Training \& Development

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

CONTROL DESK SUPERVISOR641841100755221215

Indeed

CONTROL DESK SUPERVISOR

Metalworking company is seeking: **CONTROL DESK SUPERVISOR** Receiving Unloading of transport vehicles Record control Coordination of receiving operations Storage Material picking for orders Customer route scheduling Statistical data recording by operational activities Productivity control Efficiency organization Handling of special accounts within the entity Sales service Warehouse organization and arrangement *We offer:* · Monthly salary of $12,800 gross, negotiable up to $14,000 · Statutory benefits · Additional benefits · Grocery vouchers · Savings fund Job type: Full-time Salary: $12,800.00 \- $14,000.00 per month Benefits: * Grocery vouchers Work location: On-site position

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 12,800-14,000/year

Indeed

Warehouse Worker

**HIGH QUALITY AND EXCELLENT SERVICE WILL UNDOUBTEDLY IMPROVE OUR CUSTOMERS' LIVES.** Would you like to become part of the most international company in the world? DHL, a company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to join a company that connects people around the globe? The more people we connect, the better life will be on our planet. Do you want to make a difference? Then join our team! "Passionate about the Customer" and become a certified international specialist! Your Responsibilities: * Loading, unloading, and organizing packages * Palletizing, stacking, using hydraulic and electric pallet jacks * Scanning packages Your Profile: * Minimum education: Completed secondary school * Desired experience in loading and unloading jobs * Flexible schedule availability Our Offer: * Salary $7,350 monthly * Benefits exceeding legal requirements * 30-day Christmas bonus * Grocery vouchers * Attendance bonuses * Performance bonus * Savings fund * Savings box * Life insurance * Major medical expense insurance * Growth opportunities * Excellent work environment Are you excited and challenged by these tasks and responsibilities? Then apply now! We will be happy to receive your application! DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 7,350/month

Indeed

RECRUITMENT ANALYST

MAJOR CORPORATE IS SEEKING **Recruitment and Selection Analyst** with a proactive attitude, results-oriented mindset, and passion for working with people. **Net monthly salary:** $11,000 **Requirements:** * Bachelor's degree in Psychology, Business Administration, or related field * Minimum experience in a similar position * Basic knowledge of Human Resources processes (recruitment, training, payroll incidents, workplace climate, etc.) **Working hours:** * Monday to Friday from 9:00 a.m. to 6:00 p.m. * Saturday: on-call shifts **We offer:** * Competitive salary: **$11,000 net monthly** * Job stability * Positive work environment * Professional growth opportunities Position type: Full-time, Indefinite duration Benefits: * Savings fund * Option for indefinite contract * Life insurance * Free uniforms * Grocery vouchers Additional payments: * Attendance bonus * Punctuality bonus Work schedule: * 8-hour shifts Work location: On-site position Position type: Full-time, Indefinite duration Salary: $11,000.00 - $11,001.00 per month Benefits: * Savings fund * Option for indefinite contract * Life insurance * Free uniforms * Grocery vouchers Work location: On-site position

C. 50 331, Francisco de Montejo, 97203 Mérida, Yuc., Mexico

MXN 11,000/month

Indeed

Help Desk Specialist

**Job Title:** Help Desk Specialist **Location:** Mérida, Yucatán, México **Work Arrangement:** On\-site We are seeking a reliable **Help Desk Specialist** to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to join our fast\-paced and growing team at **GuideOn Group of Mérida.** **Responsibilities:** * **Provide Levels I \& II support and troubleshoot** hardware, software, and connectivity issues * **Configure and maintain** Windows, macOS, ChromeOS, Google Workspace, and Microsoft Azure/Entra AD * **Manage** user access, onboard/offboard employees, and resolve technical issues in Azure Entra * **Email, printing, networks and basic networking** (PING, Traceroute, etc.) * **Install and configure** RAM, hard drives, and applications * **Maintain** clear support documentation and resolve or escalate help desk tickets promptly * **Provide training** to staff and demonstrate strong communication skills in both English and Spanish * **Work closely** with IT and admin team, maintain asset registry, and coordinate hardware and software procurement monthly **Qualifications:** * Fluent in English (speaking and writing) * Excellent problem\-solving and communication skills * Ability to prioritize and manage multiple tasks effectively * Customer\-focused attitude with a commitment to delivering high\-quality support * Proactive mindset and can\-do attitude * Availability to **work on\-site** (this is not a remote position) **What We Can Offer:** * Grow with us — We love promoting from within! * Early schedule \= free afternoons — **6 AM to 3 PM, Monday to Friday** * Starting salary of **$14,000\.00 to $16,000\.00 per month gross** (before taxes) * **All benefits by law** (IMSS, Infonavit, Aguinaldo, Prima Vacacional, etc.) If you’re looking for a steady job where you can grow and learn, we’d love to meet you. Apply today and come be part of a supportive and fast\-paced team! Job Type: Full\-time Pay: $14,000\.00 \- $16,000\.00 per month Application Question(s): * On a scale of 1 to 100, how would you rate your English proficiency? Work Location: In person

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 14,000-16,000/year

Sales Administrative Assistant641483152052491219

Indeed

Sales Administrative Assistant

**At PTB we are looking for:** **Sales Administrative Assistant** **Position Objective:** Provide administrative support to the sales department to ensure proper management of orders, quotations, invoicing, and customer follow-up, contributing to achieving sales targets and customer satisfaction. **Position Requirements:** * **Education:** Completed high school or technical degree in Administration, Accounting, or related field (preferably incomplete bachelor's degree or intern status). * **Experience:** 1 to 2 years in a similar role, preferably in a hardware or commercial company. * **Knowledge:** * Proficiency in administrative and billing systems * Office Suite (Intermediate Excel) * Customer service and order tracking * **Skills:** * Organization and attention to detail * Effective communication and customer service * Teamwork and proactivity * Ability to handle multiple tasks Send your CV to 999 749 0701 Job type: Full-time Salary: $9,500.00 - $10,000.00 per month Work location: On-site position

C. 16 608, Nueva Chichén, 97170 Mérida, Yuc., Mexico

MXN 9,500/month

Credit and Collections Assistant641483148582421220

Indeed

Credit and Collections Assistant

At PTB, we are looking for: Credit and Collections Assistant **Position Objective:** Assist in the management and control of credits granted to customers, ensuring timely collections, accurate payment recording, and follow-up on accounts receivable, contributing to maintaining liquidity and good business relationships with hardware industry clients. * **Education:** High school diploma or technical degree in accounting, administration, or related field. * **Experience:** Minimum of 1 year in credit and collections, preferably in hardware or commercial companies. * **Skills and Knowledge:** * Control and analysis of accounts receivable * Credit and collections process * Handling invoices, credit notes, and account statements * Use of administrative systems or ERP * Intermediate level in Excel and Office suite * Good customer service and basic negotiation skills Send your CV to 999 749 0701 Job type: Full-time Salary: $10,000.00 - $14,000.00 per month Work location: On-site

C. 16 608, Nueva Chichén, 97170 Mérida, Yuc., Mexico

MXN 10,000-14,000/year

Technical Support Advocate T1641473429566751221

Indeed

Technical Support Advocate T1

### **A LITTLE BIT ABOUT Boldr** * Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities around the world. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. ### **LET’S START WITH OUR VALUES** * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships we’ll always find EMPATHY ### **WHAT IS YOUR ROLE** This position has primary responsibilities for providing hands\-on technical troubleshooting, feature explanation, and best practice guidance for our product. The Technical Support Representative work environment is focused on providing support to customers, partners and colleagues both in a fast\-paced environment. A successful Technical Support Advocate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, team needs and delivers the highest level of client satisfaction. ### **WHY DO WE WANT YOU** We are currently looking for impact\-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic. ### **WHAT WILL YOU DO** * Installs, modifies, and makes minor repairs to computer hardware and software systems. * Resolves tickets representing staff\-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. * Maintains system functionality by testing computer components. * Helps design and implement networks. * Consults with users to determine appropriate hardware and software needs and assists in placing orders. * Maximizes computer systems capabilities by studying technical applications and making recommendations. * Tests compatibility of new programs with existing ones. * Gathers data to identify and evaluate technical purchasing options. * Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. * Evaluates vendor\-supplied software by studying user objectives and testing software compatibility with existing hardware and programs. * Installs software and necessary applications for workflow. * Trains users on new software in person or through a variety of tutorial channels, including self\-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers. * Maintains system capability by testing computer components. * Carries out software, network, and database performance tuning. * Documents hardware and software updates. * Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies. * Prepares reference material for users by drafting operation instructions * Support other team members to ensure program success **Requirements** ### **WHAT WE’LL LIKE ABOUT YOU** **YOU ARE…** * Curious and authentic, just like us! \#beboldr * An analytical and critical thinker, with an eye for even the most minute of details * Passionate about client satisfaction **YOU HAVE…** * 2 years of technical support experience: Preferably supporting customers via email and chat. * Experience in providing technical support: installing and uninstalling apps from phones and computers. * General knowledge of how web\-based and mobile apps work. * Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations. * Ability to thrive in a dynamic and evolving environment – must be adaptable. * Metrics\-driven and proven ability to handle a high volume of customer interactions. * Strong conflict resolution skills and even temperament in challenging situations. * Native or near\-native written and spoken English. * Ability to properly understand and convey tone via written communications. * Creative problem\-solving skills. * Impeccable judgment – the ability to make fact\-based decisions that support desired outcomes, particularly in ambiguous situations. * Loads of empathy – you genuinely care! * Proactive attitude and ability to work with limited supervision. **Plus Requirements** * Support the team by executing initiatives and collaborating on projects. * Take initiative and identify areas of opportunity that you can contribute to help the team as it grows. * Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life. * Flexible work schedule. * Passion for Customer Experience. * A proven ability to work remotely as part of a team but also with little direction is highly desired.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Help Desk Supervisor (ATM)638418024588831222

Indeed

Help Desk Supervisor (ATM)

**JOB DESCRIPTION:** **ADS,** An important company dedicated to providing Information Technology Services invites you to join their team! ***Position: Help Desk Supervisor*** ***Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM*** ***Salary:****$18,000 Pesos monthly net* ***Main Responsibilities:*** * Manage and coordinate human and material resources within daily operations, supervising and ensuring compliance with established service levels. * Review tickets in help desk tools to ensure proper management and SLA compliance. * Responsible for creating the backlog of incidents and requests for the next day's operational planning, ensuring proper service according to client-agreed service levels. * In charge of ensuring communication between first-level support engineers and second and third-level support teams, as well as internal departments. * Responsible for reporting daily on service delivery and compliance levels. * Responsible for training help desk operators to ensure their work meets project requirements. * In charge of handling internal or client escalations to reduce or eliminate risks. ***Knowledge:*** * Office suite (especially MS Word and MS Excel), experience with technical service desk platforms (Service Now, Service Desk Manager, HP, among others). ***Competencies:*** * ITIL process management, Project management (Scrum/PMI), Problem solving, Results orientation and total customer satisfaction. **\#jobsearch** Job type: Full-time Salary: Starting at $18,000.00 per month Work location: On-site

Yucatan, Mexico

MXN 18,000/year

Computer Technician and Product Sales638408842485791223

Indeed

Computer Technician and Product Sales

Office Depot module in Mérida is hiring: **Computer Technician and Product Sales** **Requirements:** * Experience in computer equipment repair. * Customer service skills. * Good communication skills. **Responsibilities:** * Provide technical support and diagnosis for laptops and desktop computers. * Assist customers requiring mr.Fix services (installation, data backup, repair, cleaning, RAM upgrades, solid-state and mechanical hard drive replacements) (level 1 and 2\) * Install operating systems. * **Sell** accessories (chargers, batteries, solid-state drives, Office shipping packages, antivirus software, etc.) **We offer:** * Tax-free salary of $8,500 * Uncapped commissions. * Statutory benefits. * Grocery vouchers. * Ongoing training. **Schedule:** Monday to Friday from 08:00 am to 03:00 pm, full shift on Saturdays, day off on Sundays. Send your CV through this platform. Position type: Part-time, Indefinite duration Salary: $8,500.00 per month Expected hours: 47 per week Benefits: * Employee discounts * Option for indefinite contract * Referral program * Free uniforms * Grocery vouchers Application questions: * Are you available to fill the position? * It is essential to prospect customers on the sales floor; do you agree? * What is your zip code? Experience: * Sales and/or customer service: 1 year (Desirable) * Preventive and corrective PC maintenance: 1 year (Desirable) Work location: On-site job

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 8,500/month

Indeed

GENERAL ASSISTANT

GENERAL ASSISTANT Apply Now About DHL Connecting People Improving Lives Become a DHL and get the essentials of your daily life through the best benefits, we seek your safety, your health and that of your family. Build your career with us and have the opportunity to grow through multicultural experiences and challenges that will challenge you every day. This will not be just another job, it will be your opportunity to positively impact the environment and people both inside and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be leveraged if we make everyone feel they can truly be themselves every day, regardless of their ethnic origin, religion, sexual orientation, sex, disability or any other personal characteristic. This is what we mean when we talk about inclusion. Diversity is our strength. Being DHL means developing your capabilities to the fullest. Job Description Unload units with material and ensure that they are carried out according to established procedures and customer requirements, respecting defined quality and safety standards Requirements Age: 20 \- 45 years Gender: Indistinct Education: Secondary Experience: Minimum of 1.5 years AVAILABILITY FOR SHIFT ROTATION Responsibilities Comply with the established procedure for material picking and good documentation practices to improve area performance and established KPIs Ensure material picking meets established quality standards, FEFO is respected and tempering times are met according to the matrix provided by the area, receive and deliver returns or rejections, maintain order and cleanliness in the work area. JOB IDMX16253 COUNTRYMexico CITYMERIDA CATEGORYOperations

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Senior Client Success Specialist638402511834911225

Indeed

Senior Client Success Specialist

### **A LITTLE BIT ABOUT Boldr** * Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities around the world. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. ### **LET’S START WITH OUR VALUES** * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships we’ll always find EMPATHY ### **WHAT IS YOUR ROLE** As a Senior Client Success Specialist, you will play an important role in building client relationships and expanding our scope of services with existing Employer of Record Clients. We expect a lot from you and hope to repay that through an exceptional career opportunity and all the learning that will come with building a high\-performing team. Overall, you will coordinate activities related to account management and product development by developing and owning the necessary tools and processes. You will be representing Boldr to our strategic Clients while advocating for these Clients within our operations. You will act as a trusted advisor, leveraging your experience and analytical skills to recommend tailored solutions that address complex client needs. In addition, you will also support Boldr’s efforts to streamline communications, document and assist in following up on key action items and ensure the commitments we’re making internally and externally are being delivered upon. As a Senior Client Success Specialist, you will be expected to set the highest standards in how we support our Clients, and drive continuous improvement in how we execute and manage all internal and client communication. Your role will evolve as you excel and as the company grows. We view this role as an excellent way to gain broad experience and exposure to the work Boldr does, and how we do it. ### **WHY DO WE WANT YOU** We are currently looking for impact\-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. ### **WHAT WILL YOU DO** * You provide an excellent experience with a positive attitude to every client, on every occasion. * You keep your ear to the ground in terms of the industry’s developments and apply best practices to areas of improvement. * You have a strong interest in learning new ideas, processes, and unique requirements and you’re willing to share it within the organization. * You’re exceptionally responsive to your client’s requests, and ability to prioritize competing priorities well under limited supervision * You’ve got heart and passion for our customers and the ability to exude client satisfaction. ### **Client Management** * Execute account management functions for assigned Clients, around 1 to 5 team members, covering tasks that ensure availability and accessibility of support for our EOR Clients and their team with limited\-to\-no supervision. * Act as assigned Clients’ point of contact for concerns and escalations. * Lead resolution of client escalations by diagnosing root causes and coordinating cross\-functional teams to implement solutions. * Work with internal teams to support clients and team members from onboarding to a steady state. * Conduct Business Reviews with partners, and ensure alignment on priorities that can help ensure a steady state and map out further opportunities to upsell GE Services and potentially cross\-sell other Boldr Services with the support of broader teams. * Develop and maintain account plans that proactively identify risks, opportunities, and strategies to expand the client relationship. * Maintain Client schedule and collect feedback and drive necessary actions to completion. ### **Administrative Support** * Manage our CRM/Hubspot boards and pipelines for tracking, invoicing, and forecasting purposes. * Support the documentation of Client expenses and other related costs for proper billing. * Support the broader GE Team in the service of Tier 1 and 2 clients * Manage Client contracts such as MSAs and SLAs and monitor Boldr’s compliance with Client agreements. * Other administrative tasks that may be assigned, necessary for the GE Team’s overall operations ### **Internal Project Management Support** * Establish rapport and capacity to drive initiatives with other teams and stakeholders, not necessarily reporting directly within the immediate GE Team * Create new and modify existing process documentation for Boldr’s internal workflows. * Proactively identify, design, and implement process improvements that drive efficiency, optimization, and standardization. * Coordinate meetings with internal and external stakeholders, and ensure proper documentation of meetings and agreements. * Contribute to the development of frameworks and best practices that can be adopted across the team. * Follow up on action items and next steps for assigned projects. **Requirements** ### **WHAT WE’LL LIKE ABOUT YOU** YOU ARE… * Curious and authentic, just like us! \#beboldr . * An analytical and critical thinker, with an eye for even the most minute of details. * Passionate about client satisfaction. * A critical thinker, with a make\-it\-work approach in solving business problems * Good at building rapport with both internal and external stakeholders, in an effort to be seen as a reliable expert on GE Services * Confident in making independent client\-facing decisions while balancing both client and company priorities. * Willing to mentor and support team members, sharing knowledge and guiding them in client\-facing situations. YOU HAVE… * Basic understanding of the Outsourcing Industry is a plus (if the applicant doesn’t have this, we’d expect a strong desire to learn about it). * Willingness and excitement in learning about all of Boldr’s full range of services, including Customer Support, Data Management, Sales Enablement, Content Moderation, and Sales services will be expected. * Willingness and excitement in learning about all of Boldr partner’s industries, including E\-Commerce, SaaS, Finance, Real Estate, etc. to name a few * Strong grasp of Google Suite * Experience with HubSpot or other CRM System/s, and familiarity with any Applicant Tracking Systems (ATS), Human Resource Information Systems (HRIS), and Timekeeping / Payroll tools are a major plus * Strong verbal, written, and grammatical English language fluency, enough to enable you to effectively explain new concepts and processes to people who aren’t experts and/or completely new to the topics at hand * Around 3 to 5 years of work experience, with client\-facing experience as a major plus. * Proven experience in analyzing client data, identifying trends, and recommending solutions that positively impact client outcomes.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary