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This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\\-Time**\n\n**Location****:** Insurgentes Sur, Mexico City\n\n**WHAT’S IN IT FOR YOU?**\n\n* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\n* Endless career opportunities and clear paths for career development\n* A competitive salary\n* Inclusive perks and benefits\n* Opportunity for monthly performance incentives\n* Great weekly, biweekly and monthly activities\n* Great raffles and prizes\n\n**WHAT YOU WANT MATTERS TO US**\n\n\nThink about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.\n\n\nNo matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.\n\n\nThis role is the perfect opportunity for someone considering a career in customer services.\n\n**WHAT WOULD YOU BRING TO OUR TEAM?**\n\n\nYour passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.\n\n**TO BECOME A PART OF OUR TEAM:**\n\n\nCourteous with strong customer service orientation\n\n* Intermediate \\- Advanced English level\n* High School diploma or equivalent required\n* 6 months minimum of experience in Call center customer service(Desired)\n* Ability to work under constant changes\n* Multitasking\n* Strong computer navigation skills and PC knowledge\n* Ability to communicate effectively, both in writing and verbally\n* Reliable with strong attention to detail\n* Skilled in multitasking; including the ability to be flexible and adapt to change quickly\n* Tolerance of repetitive work in a fast\\-paced, high\\-production work environment\n* Ability to work as a team member as well as independently\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Shift rotation capability as needed\n* Based on location and / or program, additional experience / skills may be required\n\n**CALL US HOME:**\n\n\nIf you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\\+ people around the globe choose to call Concentrix home.\n\n\nConcentrix is an award\\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\\-takers, and game\\-changers: the kind of folks who thrive on solving complex problems.\n\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n**Learn more:**\n\n**Concentrix** on Facebook \\| **Concentrix** on Instagram \\| **www.concentrix.com**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.\n\n\nLocation:\n\n\nMEX Mexico City Downtown Insurgentes\nLanguage Requirements:\n\n\nTime Type:\n\n\nFull time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166278000","seoName":"customer-service-agents-bilingue-merida","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tekoh/cate-customer-service-call-center/customer-service-agents-bilingue-merida-6414928364019412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a0fc2018-54c1-48bd-8ca1-60a1e9786d40","sid":"3f0768f3-027d-49fb-b8d6-23a58f84ed4b"},"attrParams":{"summary":null,"highLight":["Competitive salary and incentives"," Inclusive perks and benefits"," Opportunity for career development"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1761166278439,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"isFavorite":false},{"category":"1261,1266,1384","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6414928345689712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Agents - CDMX- Trilingüe","content":"**Customer Service and Support**\n\n**Location**\nMerida, Mexico \n\nJob Title:\n\n\nCustomer Service Agents \\- CDMX\\- Trilingüe\nJob Description\n\n\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. 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This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\\-Time**\n\n**Location****:** Insurgentes Sur, Mexico City\n\n**WHAT’S IN IT FOR YOU?**\n\n* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\n* Endless career opportunities and clear paths for career development\n* A competitive salary\n* Inclusive perks and benefits\n* Opportunity for monthly performance incentives\n* Great weekly, biweekly and monthly activities\n* Great raffles and prizes\n\n**WHAT YOU WANT MATTERS TO US**\n\n\nThink about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.\n\n\nNo matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.\n\n\nThis role is the perfect opportunity for someone considering a career in customer services.\n\n**WHAT WOULD YOU BRING TO OUR TEAM?**\n\n\nYour passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.\n\n**TO BECOME A PART OF OUR TEAM:**\n\n\nCourteous with strong customer service orientation\n\n* Intermediate \\- Advanced English level\n* High School diploma or equivalent required\n* 6 months minimum of experience in Call center customer service(Desired)\n* Ability to work under constant changes\n* Multitasking\n* Strong computer navigation skills and PC knowledge\n* Ability to communicate effectively, both in writing and verbally\n* Reliable with strong attention to detail\n* Skilled in multitasking; including the ability to be flexible and adapt to change quickly\n* Tolerance of repetitive work in a fast\\-paced, high\\-production work environment\n* Ability to work as a team member as well as independently\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Shift rotation capability as needed\n* Based on location and / or program, additional experience / skills may be required\n\n**CALL US HOME:**\n\n\nIf you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\\+ people around the globe choose to call Concentrix home.\n\n\nConcentrix is an award\\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\\-takers, and game\\-changers: the kind of folks who thrive on solving complex problems.\n\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n**Learn more:**\n\n**Concentrix** on Facebook \\| **Concentrix** on Instagram \\| **www.concentrix.com**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.\n\n\nLocation:\n\n\nMEX Mexico City Downtown Insurgentes\nLanguage Requirements:\n\n\nTime Type:\n\n\nFull time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166278000","seoName":"customer-service-agents-espanol-cdmx","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tekoh/cate-customer-service-call-center/customer-service-agents-espanol-cdmx-6414928362176112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7b9d544f-76dc-4caa-ae33-4860d35ac92d","sid":"3f0768f3-027d-49fb-b8d6-23a58f84ed4b"},"attrParams":{"summary":null,"highLight":["Competitive salary and incentives"," Inclusive perks and benefits"," Great team activities and events"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1761166278295,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"isFavorite":false},{"category":"1261,1266,1384","location":"C. 26 195, San Pedro Cholul, 97138 Mérida, Yuc., Mexico","infoId":"6414927982272312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Collections / NU","content":"**Recovery Executive / Phone Support**\n\n**Location:** Av. Yucatán 388, Col. Los Pinos, Mérida, Yucatán, C.P. 97138 \n**Position Type:** Full-time \n**Modality:** On-site\n\n**Job Description**\n\nWe are looking for committed, responsible **Recovery Executives** with a proactive attitude to join our team. \nThe main objective of the role is to carry out collections and customer follow-up activities, providing professional service focused on results.\n\n**Schedules**\n\nThe following shifts rotate:\n\n**Schedule A (with Saturday shift):**\n\n* Monday to Wednesday: 8:00 a.m. – 6:00 p.m.\n* Thursday and Friday: 8:00 a.m. – 5:00 p.m.\n* Saturday: 8:00 a.m. – 1:00 p.m.\n\n**Breaks:**\n\n* 1 break of 1 hour and 20 minutes\n* 10 minutes AM\n* 10 minutes PM\n\n**Schedule B (without Saturday shift):**\n\n* Monday to Friday: 8:00 a.m. – 6:00 p.m.\n\n**Salary and Benefits**\n\n* Gross salary: **$8,364 per month** (paid biweekly via BBVA)\n* **Uncapped commissions** (with 1-month delay)\n* **High Bonus:** $300 in cash every Friday (for the executive with the highest recovery in the campaign)\n* **Referral bonus:** $1,000\n* **Statutory benefits**\n\n**Conditions**\n\n* Phone usage policy\n* Clean desk policy\n* Dress code: **Business Casual**\n\n**Training**\n\n* Duration: 2 days (from 9:00 a.m. to 5:00 p.m.)\n* **Paid training**\n\n**Contract**\n\n* First contract: 30 days\n* Second contract: **Indefinite**\n\nSend us a message at 55 7208 6213\n\nType of position: Full-time\n\nSalary: $8,674.48 - 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Cindy Ceh from Monday to Friday between 10am and 5pm, or send CV to co**\n\n\nA motivated team, we grow by overcoming professional challenges, to deliver the best to our customers\n\n **Desired education level:** \n\nUpper Secondary\n\n\n**Desired experience level:** \n\nEntry Level\n\n\n**Departmental function:** \n\nCommercial / Sales\n\n\n**Industry:** \n\nRetail / Retail Trade\n\n\n**Skills:** \n\n* GOOD COMMUNICATION SKILLS\n* SERVICE ORIENTATION\n* CUSTOMER INTERACTION\n\n\n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=68c8441e8400004e00f2159f&source=indeed*","price":"MXN 9,900/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758764071000","seoName":"credit-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tekoh/cate-customer-service-call-center/credit-analyst-6384180115942512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8e327081-b7f0-402c-95c0-0865a8fdda37","sid":"3f0768f3-027d-49fb-b8d6-23a58f84ed4b"},"attrParams":{"summary":null,"highLight":["Customer support role in Merida","Call center experience required","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1758764071557,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"isFavorite":false},{"category":"1261,1266,1384","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6384179928217712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Agents","content":"**Customer Service and Support**\n\n**Location**\nMerida, Mexico \n\nJob Title:\n\n\nCustomer Service Agents\nJob Description\n\n\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\\-Time**\n\n**Location****:** Insurgentes Sur, Mexico City\n\n**WHAT’S IN IT FOR YOU?**\n\n* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\n* Endless career opportunities and clear paths for career development\n* A competitive salary\n* Inclusive perks and benefits\n* Opportunity for monthly performance incentives\n* Great weekly, biweekly and monthly activities\n* Great raffles and prizes\n\n**WHAT YOU WANT MATTERS TO US**\n\n\nThink about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.\n\n\nNo matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.\n\n\nThis role is the perfect opportunity for someone considering a career in customer services.\n\n**WHAT WOULD YOU BRING TO OUR TEAM?**\n\n\nYour passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.\n\n**TO BECOME A PART OF OUR TEAM:**\n\n\nCourteous with strong customer service orientation\n\n* Intermediate \\- Advanced English level\n* High School diploma or equivalent required\n* 6 months minimum of experience in Call center customer service(Desired)\n* Ability to work under constant changes\n* Multitasking\n* Strong computer navigation skills and PC knowledge\n* Ability to communicate effectively, both in writing and verbally\n* Reliable with strong attention to detail\n* Skilled in multitasking; including the ability to be flexible and adapt to change quickly\n* Tolerance of repetitive work in a fast\\-paced, high\\-production work environment\n* Ability to work as a team member as well as independently\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Shift rotation capability as needed\n* Based on location and / or program, additional experience / skills may be required\n\n**CALL US HOME:**\n\n\nIf you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\\+ people around the globe choose to call Concentrix home.\n\n\nConcentrix is an award\\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\\-takers, and game\\-changers: the kind of folks who thrive on solving complex problems.\n\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n**Learn more:**\n\n**Concentrix** on Facebook \\| **Concentrix** on Instagram \\| **www.concentrix.com**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.\n\n\nLocation:\n\n\nMEX Mexico City Downtown Insurgentes\nLanguage Requirements:\n\n\nTime Type:\n\n\nFull time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758764056000","seoName":"customer-service-agents","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tekoh/cate-customer-service-call-center/customer-service-agents-6384179928217712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c86d425f-ec91-4847-9096-ff5fa2fe1970","sid":"3f0768f3-027d-49fb-b8d6-23a58f84ed4b"},"attrParams":{"summary":null,"highLight":["Competitive salary and incentives","Inclusive perks and benefits","Opportunities for career growth"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1758764056891,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"isFavorite":false},{"category":"1261,1266,1384","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6384179423693112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Financial Executive Remote Banking (Mérida, Yucatán)","content":"**Application deadline:**\n================================\n\n2025\\-09\\-29\n**Want to grow your professional career?**\n================================================\n\nBBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance experts, legal specialists, data scientists, developers, engineers, and designers.\n\n\n**What are we looking for?**\n==========================\n\nManagement of customer portfolios.\n\n\nContacting, attracting, and retaining preferred clients via phone calls.\n\n\nClient profiling and prospecting for product placement (Insurance, Credit Cards, Payroll Services, Auto Loans, Mortgage Loans).\n\n\nIntegrate and keep updated the files of Personal Banking clients assigned.\n\n\nTimely management of recovery for loans contracted by clients.\n\n\nIf you require any reasonable accommodation\\* during your selection process, please inform the recruiter at the first contact.\n\n\nAt BBVA, we believe that having a diverse team makes us a better bank. 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We are confident that by fostering a collaborative and inclusive work environment, we can all show the best of ourselves.\n\n\n**\\*Reasonable accommodations include modifications and/or adaptations the company may make during your selection process to enable you to complete the process appropriately.**\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**BBVA: Transforming dreams into opportunities** **Ready to create together?**\n================================================================================","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758764017000","seoName":"financial-executive-remote-banking-merida-yucatan","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tekoh/cate-customer-service-call-center/financial-executive-remote-banking-merida-yucatan-6384179423693112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cbfa5153-1f97-43de-9882-9621bb9a10e6","sid":"3f0768f3-027d-49fb-b8d6-23a58f84ed4b"},"attrParams":{"summary":null,"highLight":["Manage customer portfolios","Retain preferred clients","Sell financial products"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1758764017475,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"isFavorite":false},{"category":"1261,1266,1384","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6384090263654512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Customer Advocate","content":"**A LITTLE BIT ABOUT Boldr**\n\n\nBoldr is the first global B\\-Corp dedicated to delivering world\\-class Client experiences while creating access to dignified, meaningful work in communities worldwide.\n\n\nWe are a global team, united by our desire to connect diverse people with common values for boldr impact.\n\n\nWe employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.\n\n**LET’S START WITH OUR VALUES**\n\n\nMeaningful connections start with AUTHENTICITY\n\n\nWe do our best work by being CURIOUS\n\n\nWe grow by remaining DYNAMIC\n\n\nOur success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE\n\n\nAt the heart of great partnerships, we’ll always find EMPATHY\n\n**WHAT IS YOUR ROLE**\n\n\nAs a Senior Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. 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Customer Service - Call Center in Tekoh
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Customer Service - Call Center
Tekoh
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PRIVATE SECURITY COORDINATOR64697811010051120
Indeed
PRIVATE SECURITY COORDINATOR
COORDINATION OF THE OPERATIONAL AREA DURING NIGHT SHIFT; VERIFY THAT SUPERVISIONS ARE CARRIED OUT CORRECTLY; VERIFY THAT THE MONITORING CENTER PERFORMS ITS FUNCTIONS OPTIMALLY AND EFFECTIVELY TO GUARANTEE SERVICE COVERAGE; PREPARATION OF REPORTS; FOLLOW-UP ON COMPLAINTS; CUSTOMER SERVICE; PREPARATION OF SUPERVISION ROUTES; PREPARATION OF NEXT-DAY COVERAGE. Position Type: Full-time, Indefinite Term Salary: Starting from $16,000.00 per month Benefits: * Salary increases * Company vehicle * Company phone * Free uniforms Work Location: On-site employment
C. 31 351F, Emiliano Zapata Nte, 97129 Mérida, Yuc., Mexico
MXN 16,000/year
Customer Service Advisor64525783667457121
Indeed
Customer Service Advisor
**Join the Macropay team as a Customer Service Advisor - Contact center** **Modality:** On-site in Mérida **Schedule: Full-time - Rotating shift** **Rotating day off** ### **About the position:** At **Macropay**, we are looking for a **Customer Service Advisor** to provide support and effective solutions to our users. You will be the first point of contact, so we are seeking empathetic, patient individuals with strong communication skills. ### **Main responsibilities:** * Ensure compliance with established processes in contact center quality policies by monitoring calls, chats, emails, and any other customer interactions with Macropay, aiming for continuous improvement through consistent feedback to operational staff. * Analyze, document, and interpret each interaction between the advisor and the customer to ensure compliance with established procedures. ### **Requirements:** ✔️ Strong verbal and written communication skills ✔️ Service-oriented attitude and empathy ✔️ Experience in customer service (minimum 1 year) ✔️ Availability to work rotating shifts ### **We offer:** **Timely biweekly pay** **Performance bonuses** ️ **Monthly vouchers** **Savings fund** **Major medical expense insurance (SGMM)** ️ **Life insurance (SGV)** If you are passionate about helping others and seeking stability in a flexible environment, this is your opportunity! **Apply now and grow with us.**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Executive64366498745985122
Indeed
Customer Service Executive
Join our team as a **Customer Service Executive Call Center**. Are you passionate about helping people and providing clear, timely solutions? We are looking for a professional with experience in **call center** who enjoys delivering quality service and personalized follow-up to our customers. What we're looking for in you: * **Work experience:** 2 to 3 years in customer service within a **call center**. * **Desirable:** experience in **services, real estate, or after-sales sectors**. * **Knowledge and skills:** * Customer service * Handling digital platforms * Basic legal framework: policies, contracts, warranties (basic). * Proficiency in ERP/CRM or management software. * Excellent spelling and diction. **Your main responsibilities will be:** * Handle customer calls and messages, providing guidance on warranties and services. * Accurately register and track each report in the system. * Identify and prioritize critical cases based on impact or urgency. * Coordinate and confirm service appointments and assessments with customers and internal departments. * Monitor response times to ensure timely resolutions. * Prepare weekly activity reports and identify recurring issues. * Maintain proactive communication with customers, updating them on the status of their requests. What we offer: * **Net salary $12,000** * **Grocery vouchers** * **Statutory benefits from day one** * **Economic days \+ half-day off on your birthday** * **Birthday gift card as a special present** * **On-site work schedule: Monday to Saturday** * **Location: Umán, Yucatán** Job type: Full-time Salary: $11,000.00 \- $12,000.00 per month Benefits: * Option for indefinite contract * Additional vacation days or paid leave * Grocery vouchers Education: * Incomplete or ongoing bachelor's degree (Desirable) Experience: * Customer service: 1 year (Desirable) Work location: On-site job
C. 22 100-D, Umán, 97390 Umán, Yuc., Mexico
MXN 11,000-12,000/year
Community Manager64150633903107123
Indeed
Community Manager
**Job Objective** Manage, create, and oversee the company's digital presence on social media and digital platforms to promote pest control, gardening, and furniture cleaning services, attract potential customers, retain existing ones, and strengthen brand reputation. **Main Responsibilities** * **Social Media Management** * Create, schedule, and publish content on social media platforms (Facebook, Instagram, TikTok, WhatsApp Business, among others). * Respond to messages, comments, and inquiries promptly and appropriately. * Monitor mentions of the company. * **Content Creation** * Design graphics, photos, and videos showcasing services (before and after, testimonials, pest control tips, gardening, cleaning). * Write persuasive and audience-appropriate copy. * Develop educational campaigns to build trust and credibility in the services. * **Digital Advertising** * Create and manage paid campaigns on Facebook Ads, Google Ads, or similar platforms. * Segment and optimize campaigns for lead generation. * **Analytics and Reporting** * Measure performance of posts and campaigns. * Deliver monthly reports with key metrics (reach, engagement, leads, customers acquired). * **Customer Engagement and Branding** * Encourage interaction with the online community. * Create initiatives that foster trust and brand recommendations. * Promote the company’s image as reliable, professional, and approachable. Employment Type: Indefinite term Salary: Starting at $8,000.00 per month Education: * Completed bachelor's degree (Desirable) Experience: * Social media strategy: 1 year (Required) Work Location: Hybrid remote in 97000, Mérida Centro, Yuc.
C. 65 350, Centro, 97000 Centro, Yuc., Mexico
MXN 8,000/month
Sample Collection Technician64149289076609124
Indeed
Sample Collection Technician
**Position Objective:** Perform sample collection for the process or interpretation of all clinical studies, adhering to the standards and procedures established by the Organization, with excellent service attitude and warmth, ensuring complete customer satisfaction Areas of responsibility: · Collect blood samples, cultures, gynecological specimens, and electrocardiograms according to current official regulations and procedures established by the Organization, providing high-quality and warm service, ensuring full patient satisfaction. · Centrifuge samples according to official regulatory procedures and those established by the Organization and Reference Laboratories. · Record pending samples on the outsourcing order, note relevant observations for each sample, and indicate the number of tubes (various), slides, bottles, media, and biopsy samples sent. · Package samples timely and correctly according to official regulatory procedures and those established by the Organization and Reference Laboratories. · Classify biohazardous waste (RPBI) according to procedure and official regulations, as well as update daily and monthly logs. · Deliver RPBI waste to the provider's operator, and verify that manifest data are correct and correspond to the Clinical Analysis Unit's data. · Update and implement all logs according to procedures (Procedure No.) specified by official regulations and those established by the Organization. · Review, analyze, and deliver results to patients timely and correctly according to the Organization's processes and policies. · Track special tests with pending delivery beyond two days to ensure timely delivery and patient satisfaction. · Sanitize all areas and complete the corresponding log according to the established process (procedure). · Provide customer service, giving information about services offered by the Clinical Analysis Unit in person and over the phone. · Give instructions and prepare patients receiving services according to the study to be performed, following established procedures. · Provide information about ultrasound department studies to every patient according to the established procedure. · Accurately, honestly, and according to organizational procedures, collect payments for studies and services provided by the Clinical Analysis Unit. · Properly and honestly manage and handle all matters related to the cash handling company and/or daily sales deposit according to established guidelines. · Submit daily income reports according to procedures established by the department. Generate and print the daily global invoice, as well as perform point-of-sale closure according to procedures and policies established by the Organization. · Generate and print the daily global invoice, as well as perform point-of-sale closure according to procedures and policies established by the Organization. · Daily generate, send, and print the outsourcing order according to established procedures. · Print clinical study results daily according to established processes. · Send electrocardiograms to the cardiologist for interpretation, extract and print results for delivery according to the procedure established by the Organization (only if no computer equipment is available for ECG). Job type: Full-time, Indefinite duration Salary: $6,800.00 - $12,500.00 per month Benefits: * Discounts and preferential prices * Free uniforms * Grocery vouchers Education: * Completed high school (Desirable) Work location: On-site job
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 6,800-12,500/year
Customer Service Agents -Bilingüe - Mérida64149283640194125
Indeed
Customer Service Agents -Bilingüe - Mérida
**Customer Service and Support** **Location** Merida, Mexico Job Title: Customer Service Agents \-Bilingüe \- Mérida Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\-Time** **Location****:** Insurgentes Sur, Mexico City **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Agents - CDMX- Trilingüe64149283456897126
Indeed
Customer Service Agents - CDMX- Trilingüe
**Customer Service and Support** **Location** Merida, Mexico Job Title: Customer Service Agents \- CDMX\- Trilingüe Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\-Time** **Location****:** Insurgentes Sur, Mexico City **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Agents - Inglés - Qro64149283416961127
Indeed
Customer Service Agents - Inglés - Qro
**Customer Service and Support** **Location** Merida, Mexico Job Title: Customer Service Agents \- Inglés \- Qro Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\-Time** **Location****:** Insurgentes Sur, Mexico City **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Agents - Español - Mérida64149283690115128
Indeed
Customer Service Agents - Español - Mérida
**Customer Service and Support** **Location** Merida, Mexico Job Title: Customer Service Agents \- Español \- Mérida Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\-Time** **Location****:** Insurgentes Sur, Mexico City **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Agents - Bilingüe- CDMX64149283775489129
Indeed
Customer Service Agents - Bilingüe- CDMX
**Customer Service and Support** **Location** Merida, Mexico Job Title: Customer Service Agents \- Bilingüe\- CDMX Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\-Time** **Location****:** Insurgentes Sur, Mexico City **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Agents - Español - CDMX641492836217611210
Indeed
Customer Service Agents - Español - CDMX
**Customer Service and Support** **Location** Merida, Mexico Job Title: Customer Service Agents \- Español \- CDMX Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\-Time** **Location****:** Insurgentes Sur, Mexico City **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Collections / NU641492798227231211
Indeed
Collections / NU
**Recovery Executive / Phone Support** **Location:** Av. Yucatán 388, Col. Los Pinos, Mérida, Yucatán, C.P. 97138 **Position Type:** Full-time **Modality:** On-site **Job Description** We are looking for committed, responsible **Recovery Executives** with a proactive attitude to join our team. The main objective of the role is to carry out collections and customer follow-up activities, providing professional service focused on results. **Schedules** The following shifts rotate: **Schedule A (with Saturday shift):** * Monday to Wednesday: 8:00 a.m. – 6:00 p.m. * Thursday and Friday: 8:00 a.m. – 5:00 p.m. * Saturday: 8:00 a.m. – 1:00 p.m. **Breaks:** * 1 break of 1 hour and 20 minutes * 10 minutes AM * 10 minutes PM **Schedule B (without Saturday shift):** * Monday to Friday: 8:00 a.m. – 6:00 p.m. **Salary and Benefits** * Gross salary: **$8,364 per month** (paid biweekly via BBVA) * **Uncapped commissions** (with 1-month delay) * **High Bonus:** $300 in cash every Friday (for the executive with the highest recovery in the campaign) * **Referral bonus:** $1,000 * **Statutory benefits** **Conditions** * Phone usage policy * Clean desk policy * Dress code: **Business Casual** **Training** * Duration: 2 days (from 9:00 a.m. to 5:00 p.m.) * **Paid training** **Contract** * First contract: 30 days * Second contract: **Indefinite** Send us a message at 55 7208 6213 Type of position: Full-time Salary: $8,674.48 - $12,000.00 per month Benefits: * Salary increases * Free drinks * Referral program * Medical expense insurance * Life insurance Work location: On-site job
C. 26 195, San Pedro Cholul, 97138 Mérida, Yuc., Mexico
MXN 8,674-12,000/year
Receptionist / Administrative Assistant638421659054091212
Indeed
Receptionist / Administrative Assistant
Customer service * **Reception and welcome:** Receive players and visitors, provide information about club services, schedules, and promotions. * **Digital support:** Respond to messages on WhatsApp Business, emails, and handle customer requests. * **Issue resolution:** Assist customers with any questions or problems that arise at the facilities. Reservation and appointment management * **Court reservations:** Answer calls, manage reservation requests, and confirm appointments in the club's system. * **Sale of classes and activities:** Follow up on reservations and sales of classes, training sessions, and other club activities. ProShop management * **Product sales:** Sell paddles, balls, sportswear, and accessories. * **Inventory management:** Keep the store area organized, clean, and maintain updated inventory records. * **Cash handling:** Process payments and generate receipts or invoices when necessary. Administrative and support tasks * **General support:** Collaborate with other departments to perform maintenance, cleaning, and organization tasks at the club. * **Coordination:** Assist in organizing tournaments, leagues, and other events. * **Maintaining order:** Ensure the reception area is always tidy and presentable. Job type: Full-time Salary: $8,364.00 per month Benefits: * Free uniforms Workplace: On-site
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 8,364/month
Head Waiter638418033089291213
Indeed
Head Waiter
DUE TO GROWTH, CASINO LIFE is looking for talent to join as HEAD WAITER//CAPTAIN MAIN RESPONSIBILITIES: * Assist in dining room management and customer service * Deal with suppliers for orders and receipt of supplies (when applicable). * Prepare sales reports for the assigned shift. * Supervise cleanliness during the assigned shift. * Supervise proper operation. * Assign work areas to waitstaff during shifts. * Supervise cash handling in the food and beverage area. REQUIREMENTS: * Experience in this position or similar. * Experience managing at least 15 people. * Minimum high school diploma. * Customer service orientation. * Availability to rotate night shifts. WE OFFER: * Biweekly base salary * Monthly grocery vouchers worth $600 * Night transportation * Statutory benefits from day one * IMSS * INFONAVIT * FONACOT * Year-end bonus * Vacation time * Profit sharing up to 3 months' salary * Daily meal * Educational scholarships * School supplies vouchers SEND US YOUR RESUME AND JOIN OUR TEAM. Immediate hiring!
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 600/biweek
Auditor Nocturno638418033448971214
Indeed
Auditor Nocturno
We are part of the Talent Attraction team at *Grupo Hotelero Habita*, and we cordially invite you to join our team for the opening of our next hotel located in **Colonia Centro, Mérida, Yucatán.** We are looking for candidates interested in the ***Night Auditor*** position. **Position Objective:** Efficiently carry out auditing and front desk operations, ensuring exceptional customer service. **Requirements:** \-Bachelor's degree in Administration, Tourism, or related field. \-Intermediate English proficiency. \-Minimum of 1 year of experience as a Front Desk Agent / Night Auditor. \-Required knowledge of the OPERA system. \-Full-time availability. **Job Responsibilities:** \-Review daily reservations and become familiar with potential VIPs and regular guests. \-Send pre\-arrival emails to guests (including information about weather, traffic, area details, and requirements for efficient check\-in). \-Prepare welcome letters for arriving guests. \-Record events and pending tasks in the logbook. \-Perform guest check\-in and check\-out procedures. \-Answer phone calls and emails professionally and courteously. \-Close extranet in the Siteminder and SynXis systems. \-Constantly use the switchboard. \-Run audit procedures in the OPERA system. \-Verify that all income recorded in the OPERA system matches charges made at the hotel, including point-of-sale and cash transactions. \-Ensure that service provided by the front desk staff meets high quality standards. **Competencies:** \-Efficiency \-Teamwork \-Attention to detail \-Customer orientation If you are interested in this vacancy, please apply through this platform or send your resume to the following contacts: \* reclutamiento@grupohabita.mx \* WhatsApp at 55 8537 3395 Employment type: Full-time, Indefinite term Salary: $12,000.00 \- $13,000.00 per month Benefits: * Dining services * Free uniforms Workplace: On-site
C. 62 511, Centro, 97000 Mérida, Yuc., Mexico
MXN 12,000-13,000/year
Credit Analyst638418011594251215
Indeed
Credit Analyst
*This job posting comes from the Talenteca.com job board* ### **Job opening for Sears company in Fracc Altabrisa - Mérida, Yucatán** **We invite you to join the Sears Mérida Credit and Collections team!** We are hiring: *****CREDIT ANALYST***** **REQUIREMENTS:** Completed high school, good communication skills, minimum 6 months of experience (Call Center, Financial institutions), proof of tax status **RESPONSIBILITIES:** Phone customer and employee service, credit approvals and sales, credit notes, clarifications **WE OFFER:** $9,900.00 monthly base salary + $990.00 grocery vouchers + $990.00 Savings Fund + Statutory Benefits + Employee discount + Savings Box, etc. **WORK HOURS:** Monday to Sunday from **12:00pm to 9:00pm (1 hour lunch break),** weekday rest Interested candidates should go directly to CENTRO COMERCIAL ALTABRISA, to the Sears Credit Department with Lic. Cindy Ceh from Monday to Friday between 10am and 5pm, or send CV to co** A motivated team, we grow by overcoming professional challenges, to deliver the best to our customers **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Commercial / Sales **Industry:** Retail / Retail Trade **Skills:** * GOOD COMMUNICATION SKILLS * SERVICE ORIENTATION * CUSTOMER INTERACTION *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=68c8441e8400004e00f2159f&source=indeed*
Calle 7, Avenida Alfredo Barrera 451, Residencial Pensiones 3ª Etapa, 97217 Mérida, Yuc., Mexico
MXN 9,900/month
Customer Service Agents638417992821771216
Indeed
Customer Service Agents
**Customer Service and Support** **Location** Merida, Mexico Job Title: Customer Service Agents Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:** **Full\-Time** **Location****:** Insurgentes Sur, Mexico City **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Financial Executive Remote Banking (Mérida, Yucatán)638417942369311217
Indeed
Financial Executive Remote Banking (Mérida, Yucatán)
**Application deadline:** ================================ 2025\-09\-29 **Want to grow your professional career?** ================================================ BBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance experts, legal specialists, data scientists, developers, engineers, and designers. **What are we looking for?** ========================== Management of customer portfolios. Contacting, attracting, and retaining preferred clients via phone calls. Client profiling and prospecting for product placement (Insurance, Credit Cards, Payroll Services, Auto Loans, Mortgage Loans). Integrate and keep updated the files of Personal Banking clients assigned. Timely management of recovery for loans contracted by clients. If you require any reasonable accommodation\* during your selection process, please inform the recruiter at the first contact. At BBVA, we believe that having a diverse team makes us a better bank. For this reason, we actively support diversity, inclusion, and equal opportunities, regardless of ethnic or national origin, gender, age, religion, disability, sexual orientation, gender identity or expression, social status, health condition, opinions, marital status, or any other factor that attacks human dignity and aims to undermine individual rights and freedoms. We are confident that by fostering a collaborative and inclusive work environment, we can all show the best of ourselves. **\*Reasonable accommodations include modifications and/or adaptations the company may make during your selection process to enable you to complete the process appropriately.** ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- **BBVA: Transforming dreams into opportunities** **Ready to create together?** ================================================================================
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Senior Customer Advocate638409026365451218
Indeed
Senior Customer Advocate
**A LITTLE BIT ABOUT Boldr** Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. **LET’S START WITH OUR VALUES** Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY **WHAT IS YOUR ROLE** As a Senior Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner. **WHY DO WE WANT YOU** We are currently looking for impact\-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic. **WHAT WILL YOU DO** * You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism. * Customer consultation calls, tech troubleshooting, escalations and investigation. * Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved. * Ensure proper and timely escalation of issues to meet internal and external expectations. * Identify opportunities and recommendations for continuous process improvement. * You are expected to deliver service excellence and maximize customer satisfaction. * Work with the external team to stay updated on product and service knowledge **Requirements** **WHAT WE’LL LIKE ABOUT YOU** YOU ARE… Curious and authentic, just like us! \#beboldr An analytical and critical thinker, with an eye for even the most minute of details Passionate about client satisfaction **YOU HAVE…** * At least a bachelor’s degree in any field you’re passionate about! * 3 years of customer service experience (may it be email, phone, or chat support). * Basic knowledge of cloud\-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications. * Excellent reading comprehension, and verbal, and written communication skills. * Strong and effective phone contact handling skills. * An ability to understand and communicate complex ideas to customers, both verbally and in written form. * Aptitude to quickly learn and navigate new technology, systems, and applications. * The ability to accept feedback gracefully and with an open mind. * Intermediate understanding of common Customer Experience best practices. * Customer orientation and ability to adapt/respond to different types of characters. **Benefits** * Paid Time Off * Work From Home * Training \& Development
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
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