Computer Analyst

Description

Position Summary: We are seeking personnel for the Information Technology Department to install, configure, and provide technical support for equipment and systems, ensuring optimal performance. Key Responsibilities: 1. End-user technical support and maintenance of computer equipment 2. Server and network equipment configuration and administration 3. Structured cabling installation and use of basic tools We are a Yucatecan company with over 24 years of experience in the medium- and high-voltage electrical materials industry. We are currently seeking personnel for our Information Technology Department, located in the San Vicente Chuburná neighborhood of Mérida. **Requirements:** * Technical-level education; bachelor’s degree or engineering in related fields is desirable. * Minimum one year of experience in similar positions or functions. * Valid driver’s license (standard vehicle). * This position requires attending to the needs of three offices located in different areas; therefore, availability to travel between locations is required. **Knowledge:** * Proficiency in writing and executing SQL queries (Management Studio) * Server administration (Active Directory, IIS, and additional roles) * cPanel (hosting) or Plesk * Network equipment handling and configuration (IP cameras, routers, switches, PCs, NAS, PBX) * Structured cabling installation * Basic tools (multimeter, drill, network crimping pliers, ladders) * Linux server and Python programming knowledge is desirable. * Familiarity with networking and cybersecurity standards (ITIL, ISO/IEC 27001\) **Responsibilities:** * Install, remove, enable, and/or configure computing equipment, communication systems, and video surveillance systems, following company-established procedures and standards. * Perform testing and diagnostics on installed equipment and systems to ensure optimal operation and compliance with required technical specifications. * Provide technical support to users in case of equipment or system failures or issues. * Advise users on basic usage of software or platforms employed by the company. * Update user guides related to software implemented by the company. * Perform physical cleaning (removal of dust and dirt from equipment components) to prevent performance degradation and extend equipment lifespan. * Record performed maintenance activities in the ERP system. * Conduct inventory of safeguarded equipment and validate changes to computing equipment with management. **We Offer:** * Gross monthly salary of 12,200 Mexican pesos * Biweekly payment \+ statutory benefits \+ punctuality and attendance bonus \+ uniforms. * Workplace location: San Vicente Chuburná * Working hours: Monday–Friday, 8:30 AM–6:00 PM; Saturday, 8:30 AM–12:30 PM * Initial 3-month training on company processes. Employment Type: Full-time, indefinite-term contract Salary: Starting at $12,200\.00 per month Benefits: * Free uniforms Education: * Completed technical education (Mandatory) Experience: * IT Assistant: 1 year (Mandatory) License/Certification: * Valid driver’s license (Mandatory) Workplace: On-site employment