First Intervention Technician

Description

Job Summary: Join ENGIE Mexico as a First Intervention Technician for Emergencies to deliver field services, diagnose meters, and resolve gas emergencies—contributing to the energy transition. Key Highlights: 1. Contributes to the energy transition with ENGIE Mexico. 2. Responds to gas-related emergencies and technical field services. 3. Builds a fulfilling professional career at ENGIE. Join **ENGIE Mexico** and be a protagonist of the energy transition! We, the 98,000 ENGIE employees, operate across all continents. We rely on our unique integrated model to accelerate growth in renewable energy, develop flexible assets, and operate decentralized gas and electricity infrastructure—supporting our customers’ decarbonization journey. In Mexico, we bring 27 years of experience. Our four Business Units serve over 3.5 million people and generate more than 20,000 direct and indirect jobs. At ENGIE, every talent plays a role in accelerating the energy transition. Make a difference and enjoy a rewarding professional experience. Tackle exciting challenges and build a career that reflects who you are. **Job Mission:** Deliver customer service and emergency response activities in the field—including meter removals and re-installations, investigations of high consumption cases, and responses to gas leaks, network damage, theft of installations, gas outages (in specific cases), fires, explosions, and gas odors—while safeguarding and maintaining assigned equipment in optimal condition to meet departmental objectives and ensure smooth operational flow. **Your Impact:** As a **First Intervention Technician for Emergencies**, you will directly contribute to our mission by performing the following key responsibilities: * Perform field services related to assigned meter removals and re-installations. * Address customer requests regarding high consumption by inspecting and diagnosing meters, regulators, and internal/external installations. * Respond to emergency calls during assigned on-call shifts, reporting arrival time, safety measures taken, and incident resolution. * Document service orders and ensure network purging and reactivation. * Maintain assigned vehicles, tools, and equipment in good condition to guarantee optimal operational flow. **Requirements:** To join our team as a **First Intervention Technician for Emergencies**, we seek: * **Education and Experience:** High school diploma or technical degree in Industrial Maintenance, Pneumatics, Mechanics, Basic Instrumentation, or related fields. 1 year of experience handling natural gas. * **Technical Skills:** Proficiency in natural gas measurement tools and equipment. Vehicle operation. Familiarity with SAP and Microsoft Office tools. * **Key Competencies:** Task management, service quality, and customer orientation. * **Languages:** Not required. At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a rewarding professional experience. Tackle passionate challenges and build a career that reflects who you are. **Join us and be part of the adventure of the century!** **Our Commitment to Diversity & Inclusion:** At ENGIE, we foster an environment where you feel free to bring your best self. We value diversity—it’s one of our top priorities. We commit to offering equal opportunities, focusing on your skills and experience. Here, everyone is welcome—regardless of race, disability, religion, gender, sexual orientation, ethnicity, creed, age, or marital status. If you’re ready to tackle exciting challenges and build a career that reflects who you are, we look forward to your application! **Business Unit:** GBU Networks **Division:** Gas Networks Americas \- Mexico **Legal Entity:** NATGASMEX S.A. DE C.V. **Professional Experience:** Entry-level (less than 3 years of experience) **Education Level:** High school diploma/GED/A-levels **Legal Entity:** ENGIE Mexico Our Values Inclusion and diversity form the foundation of our human resources policy. We guarantee equal opportunities for all candidates and commit to creating a workplace as accessible as possible.