Collections Analyst

Description

Job Summary: Manage early-stage overdue account recovery through telephone collection strategies and administrative follow-up, ensuring goal attainment. Key Highlights: 1. Timely recovery of overdue accounts and administrative follow-up. 2. Development of negotiation and effective communication skills. 3. Opportunity for continuous training and job stability. ***LEADING TELECOMMUNICATIONS COMPANY SEEKING YOUR TALENT!*** **Collections Analyst** **Job Objective:** Manage timely recovery of early-stage overdue accounts through telephone collection strategies and administrative follow-up, ensuring goal attainment. **Main Responsibilities:** Contact early-delinquent customers to recover payments. Conduct collection calls effectively and professionally. Negotiate payment agreements and promptly follow up on established commitments. Update customer information in internal systems. Identify causes of delinquency and propose regularization solutions. Meet performance indicators (payment promises, recovery rates, contact rates). Adhere to collection policies and ethical customer treatment standards. **Requirements:** Bachelor’s degree (preferred). Basic computer and management system proficiency. Strong verbal communication and negotiation skills. Results-oriented mindset and objective-based work approach. **Competencies:** Effective communication Results orientation Negotiation and objection handling Organization and follow-up Teamwork **We Offer:** Competitive base salary: $11,000\. Bonus per recovered account. Office-based employment Statutory benefits Continuous training Job stability Professional work environment *If you meet the profile, please apply — we will contact you shortly.* Employment Type: Full-time, Indefinite-term Salary: $11,000\.00 \- $22,000\.00 per month Work Location: On-site employment