Administrative Assistant

Description

Position Summary: WES Mexico is seeking an Administrative Assistant to support administrative tasks, attend to customers, and track warranty and repair processes. Key Highlights: 1. Experience in customer service and administrative activities. 2. Support in administrative activities and customer communication. 3. Tracking of warranties, quotations, repairs, and inventories. WES Mexico is a 100% Mexican company with over 19 years of experience. We are specialists in component-level repair and, due to growth, are seeking new talent to join our team as: **Administrative Assistant** Requirements: * Education: Bachelor’s degree in Administration or related field. * Minimum 1 year of experience in customer service or administrative activities. * Intermediate proficiency in Excel and email. * Experience in process tracking or information control (preferred). Responsibilities: * Assist with administrative tasks within the department. * Answer calls and provide customer service. * Track and monitor the status of warranties, quotations, and repairs. * Maintain communication with customers regarding the progress of their equipment or services. * Prepare and track shipping labels (FedEx, DHL, or other courier services). * Record and update information in administrative logs and reports. * Coordinate with internal departments to follow up on requested services. * Inventory tracking. We Offer: Competitive salary Statutory benefits Social Security coverage from Day 1 Excellent work environment Training Working Hours: Monday to Friday, 7:00 AM to 5:00 PM Interested candidates may submit their resume through this channel or contact Claudia Delgado at 56 1046 4819 to schedule a job interview. If you meet the required profile, you may attend an interview Monday to Friday, 9:00 AM to 11:00 AM, bringing a completed application form and official ID (INE), located at CALZ. DE LA NARANJA No. 166, ALCE BLANCO, C.P. 53370, NAUCALPAN, EDO MÉX., one block from Periférico Norte or Gustavo Baz. Work Location: On-site employment