Job Summary: The IT Assistant will maintain infrastructure and systems, ensuring technological functionality and alignment with company objectives. Key Points: 1. Responsible for maintaining the organization's infrastructure and systems. 2. Ensuring the proper functioning of technological resources. 3. Key member of the IT department to align systems with objectives. Description **\*Mandatory residence in Xalapa, Veracruz.** As an IT Assistant, you will be responsible for maintaining the infrastructure and systems that enable an organization’s operations. The role includes working with hardware, software, networks, and security systems. You will be a key member of the IT department, ensuring all technological resources operate smoothly and align with company standards and objectives. Knowledge: * Proficiency in MSOFFICE * Proficiency in CAT6 networks * Knowledge of LAN and WAN networks * CCTV * FIREWALL * Planning and maintenance of hardware and software * Windows servers * NAS servers * Databases (SQL) * Remote connections / VPNs * Email configuration * Antivirus configuration (Console) * Network and user support * Internet * CRM ***business*** pro and service excellence handling Responsibilities: * Install, configure, and support the local area network (LAN), wide area network (WAN), and Internet systems of an organization or a segment of a network system. * Monitor the network to ensure network availability to all system users and perform necessary maintenance to support network availability. * Maintain and manage computer networks and related computing environments, including computer hardware, system software, application software, and all configurations. * Diagnose, troubleshoot, and resolve hardware, software, or other network and system issues, and replace defective components when necessary. * Plan, coordinate, and implement network security measures to protect data, software, and hardware. * Configure, monitor, and maintain email applications or antivirus software. * Operate master consoles to monitor computer system and network performance, and coordinate network access and usage. * Design, configure, and test computer hardware, network software, and operating system software. * Recommend changes to improve systems and network configurations, and determine related hardware or software requirements. * Conduct research on network products, services, protocols, and standards to stay current with developments in the networking industry. * Train personnel on computer system usage as needed. * Document support and network support activities. Job Type: Full-time Salary: Up to $12,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Free uniforms Workplace: On-site employment