**GRUPO AUTOMOTRIZ MH** **Renault Acapulco** **Position: Post-Sales Manager** **Education** Engineering or Bachelor's degree in: * Mechanical * Industrial * Electronics * Electromechanical * Administration *Or related field.* **Experience** * Minimum **3 years** in a similar position within the **automotive sector** (mandatory). * Implementation of **customer retention strategies**. * Planning, organization, and control of **automotive workshops**. * Management of **automotive warranty processes and policies**. * Supervision and quality control of **vehicle repairs**. * Customer service and satisfaction. * Management of **productivity**, time, indicators, and operational efficiency. * Ability to generate **additional sales**, upselling, and cross selling. * Tracking of **appointments, diagnostics, and estimates**. * Client negotiation and handling of critical situations. **Skills** * High sense of service and customer focus * Negotiation and decision-making skills * Leadership and technical team management * Organization and follow-up * Results-oriented * Assertive communication * Problem-solving * Sense of urgency **Schedule** * **Monday to Friday:** 9:00 am to 2:00 pm and 4:00 pm to 7:30 pm * **Saturdays:** 9:00 am to 2:00 pm **Salary** * **$25,000 gross** Subsequently: **base \+ commissions** Job type: Full-time Salary: $25,000.00 per month Experience: * post-sales or service manager: 1 year (Desirable) Work location: On-site