Job Summary: MacStore is seeking Technical Support staff to provide personalized assistance and first- and second-level support to Apple users, as part of a dynamic team. Key Highlights: 1. Specialized technical support for Apple products 2. Personalized customer service and service follow-up 3. Opportunity for career growth and continuous training Vacancy: Technical Support - MacStore!! · At MacStore, we want you to join this great team and launch your professional career! · Interviews are about to begin. That day could be the start of your professional journey with us. Join our Sales Force at MacStore branches!! MacStore Moraleda MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the Mexican Republic. The position is Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary increases and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 Statutory and above-statutory benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation bonus. Profit-sharing up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career advancement. Continuous training. Additional Benefits after 3 months (Permanent Staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Interest in technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday to Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekday rest).-Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist