Job Summary: We are seeking an Advance Account Executive to deliver a high level of service and personalized advisory support to customers, with a focus on portfolio retention and growth. Key Highlights: 1. Professional development opportunity in the Commercial area. 2. Personalized advisory services for Mass Affluent Advance and Premier customers. 3. An inclusive culture that promotes equal opportunities. **Please note this job advertisement is only available in Spanish. To view the job, select ‘Español \- ES’ from the language selector in the page menu.** HSBC Mexico offers career development opportunities for individuals with an outstanding customer service attitude, excellent client interaction skills, a passion for sales, and an ambition to grow professionally within the Commercial area as an Advance Account Executive. **Primary Responsibility:** Deliver the highest level of service to assigned Mass Affluent Advance and Premier customer portfolios for their daily financial needs, as well as personalized advisory support aimed at fulfilling their short-, medium-, and long-term financial requirements. Ensure timely portfolio retention and expand the product portfolio of assigned customers through collaboration with business units. **Requirements:** * Bachelor’s degree in Economics, Administration or Finance (in progress or completed) or completed high school diploma. * Minimum 4 years of experience in customer service and/or client support. * Minimum 4 years of sales experience, preferably within the financial sector. * Minimum 2 years of experience with Premier products and services. * AMIB certification. * Knowledge of markets and external regulations. * Knowledge of Financial Mathematics. * Familiarity with operational systems and branch procedures. * Intermediate English language proficiency. * Proficiency in Microsoft Office suite. * Business identification and development. * Portfolio management. * Passion for sales. * Customer needs identification. * Working hours: Monday to Saturday. **Skills:** * Customer- and sales-oriented. * Teamwork. * Results-driven / Problem-solving. * Situational management and negotiation skills. * Excellent communication skills. * Adaptability to change, organization, and punctuality. * Ability to build rapport with customers. **We Offer:** Direct employment by the Bank. Base salary, quarterly performance bonus, year-end bonus, vacation bonus, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability / corporate social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. “At HSBC, we expect our people to treat each other with dignity and respect, fostering an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart—we value diversity, advance together, hold ourselves accountable for our actions, exercise sound judgment, do the right thing, and make things happen.” “At HSBC, we are committed to ensuring gender equality and providing continuous training to our employees, as well as protecting their labor and social rights.” “At HSBC, we offer our colleagues additional paid leave days so they can fully enjoy their wedding, care for a new family member, or cope with the loss of a loved one.” Our paid leave package is at the forefront in Mexico. Now you have another reason to join HSBC and proudly embrace a holistic culture of wellbeing, balance, and self-care.” **“We want you to be part of our team! Discover what it’s like to work with us!”**