At **Grupo Coppel**, we are a community where human dignity prevails over any other condition; for this reason, we support inclusion, diversity, and equal opportunities without discrimination based on race, place of origin, religion, beliefs, age, appearance, sexual orientation, gender identity, disability, etc. Mexican business group founded in Culiacán, Sinaloa. In 2025, it will celebrate 84 years of improving the lives of millions of Mexicans. It operates in all states of the country, has more than 118,000 employees, and is one of the top 10 employers in Mexico. It consists of three business units: **Coppel Stores, Afore Coppel, and BanCoppel.** **Position Objective:** Locate customers who have changed their address without notifying Grupo Coppel, to update the database, while managing and recovering overdue balances with the goal of maintaining a healthy portfolio. **Job Responsibilities:** * Print the list of customers to be located, generated by portfolio systems, serving as the basis for planning daily visits to optimize travel time. * Verify the mechanical and physical condition of the transportation vehicle to prevent incidents during transit. * Effectively search for and locate customers who have changed their address without notifying Grupo Coppel, providing them with information about their credit status, ensuring they remain informed about their current status and balance. * Update customer addresses in the system to guarantee delivery of their account statements. * Manage and recover overdue balances, or otherwise arrange installment payments to settle the outstanding amount. **Position Profile:** * High school diploma completed. * Valid motorcycle driver's license. * Strong sense of city orientation. * Basic knowledge of motorcycle mechanics. Employment Type: Full-time, Indefinite duration Salary: Starting at $9,570.00 per month Benefits: * Educational assistance * Salary increases * Savings fund * Employee discounts * Special discounts and preferential prices * Maternity leave exceeding legal requirements * Company parking * Free parking * Flexible hours * Option for indefinite contract * Life insurance * Free uniforms * Grocery vouchers Workplace: On-site position