***Scanda Group*** is a 100% Mexican company with over 30 years of experience in the Information Technology market. Our objective is to transform technology into value for our clients through our team of more than 1,500 specialized professionals, methodologies specifically designed for the IT market, and our top-tier partners. Through our six companies, we cover the main IT niches. In collaboration with **SURA Mexico**, we are seeking an ***On-Site Support Engineer***. **Requirements:** * Age: 23 to 45 years old **Education:** * Bachelor’s degree or engineering degree in Computer Science and/or Computing, or related Information Technology field. Graduated or internship candidate. **Minimum preferred experience for the position:** 1 year of on-site support experience. **Responsibilities:** * Knowledge of ticket management, networks, and backups. * Resolve hardware and software incidents on desktop computers. * Install applications, system images, and Windows operating systems. * Perform data backups. * Knowledge of VPN networks. * Provide on-site support to warehouse users. Perform maintenance on Android devices (tablets). * Ensure the operation of logistics and inventory systems. * Resolve technical incidents related to hardware, software, and connectivity. **WAREHOUSE KNOWLEDGE** * Receiving / Shipping / Transfers * Inspection / Diagnosis / Registration * Inventory Updates * Planning and Optimization * Quality Control **Work Schedule:** * 9:00 AM to 6:00 PM * Monday to Friday, and Saturdays as required **Work Location:** * Corporate Offices, 4th Floor, Av. Paseo de la Reforma 222, Juárez, Cuauhtémoc, 06600 Mexico City, CDMX **Salary:** * $12,000.00 MXN gross monthly * Statutory benefits 1-month project. If this vacancy interests you, please apply through this channel. Employment type: Full-time Salary: Up to $12,000.00 MXN per month Benefits: * Grocery vouchers Work location: On-site employment