*This job posting originates from the Talenteca.com job board* ### **Job opening at Sears Galerías Atizapán – Atizapán, State of Mexico** **SEARS ATIZAPAN IS SEEKING:** CUSTOMER SERVICE MANAGER **Location:** Galerías Atizapán **Responsibilities:** * Provide direct customer service, resolving inquiries and questions regarding products, services, promotions, and purchasing processes. * Supervise and coordinate the customer service team, ensuring courteous, prompt, and efficient service. * Process credit applications by verifying documentation and confirming compliance with requirements. * Review and clearly explain account statements to customers in detail. * Manage return, exchange, and warranty procedures, ensuring adherence to established policies and protocols. * Monitor product availability within the department and assist with inventory control as needed. **Requirements:** * Education: Completed high school diploma. * Experience: In customer service departments within retail, banking, call centers, supermarkets, self-service stores, technical support, or related fields. * Key knowledge: Customer service processes, follow-up on complaints and inquiries, credit card processing, etc. * **Availability: Monday through Sunday.** **In addition to salary, we offer:** * Competitive fixed salary * Statutory benefits from day one * $1,400 in food vouchers * $1,400 in savings fund * Guaranteed life insurance * Major medical insurance * Employee discounts * Academic scholarships * ... And many more benefits **Apply now! Send us your updated CV in PDF format via this platform—we’ll contact you shortly.** **Alternatively, visit our Sears ATIZAPAN branch directly Monday through Friday, 9 AM–5 PM, with your CV, ID, and availability schedule.** **Address: Avenida Adolfo Ruíz Cortines No. 255, Las Margaritas, ZIP Code 52977, State of Mexico** **WE LOOK FORWARD TO MEETING YOU!** **Desired education level:** Upper Secondary **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Retail **Skills:** * CUSTOMER SERVICE * CREDIT * RETURNS * WARRANTIES *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69458b756900003900363792&source=indeed*