Position Summary: Oversee the store’s overall operations, lead the team, and ensure customer satisfaction through exceptional service and proper adherence to processes. Key Responsibilities: 1. Lead and motivate the team to foster an optimal work environment. 2. Ensure customer satisfaction and inventory integrity. 3. Promote a culture of cost-saving and resource optimization. Oversee general operations across all store areas, serving as a role model for the team. Provide necessary direction and feedback to direct reports to coordinate proper execution of store operational processes, fostering an optimal work environment and delivering excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are located in their assigned positions within the store and that physical inventory matches system records by executing flawless weekly inventory maintenance tasks. * Supervise store operational activities, serving as a role model, and ensure employees provide customer guidance and utilize all available tools—including the electronic catalog and diagnostic and testing equipment provided by AutoZone—to deliver reliable advice and genuine solutions to our customers’ needs, while also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and areas for improvement to assign appropriate tasks, recognize strong performance, and provide feedback when identifying areas requiring improvement and training. * Supervise that all employees comply daily with their scheduled working hours and AutoZone’s established dress code, interact with one another and our customers with the highest levels of respect, friendliness, and professionalism, and apply AutoZone’s guidelines and values. * Review and analyze the Profit & Loss (P\&L) report each period to identify opportunities for expense control and contribute to improving them by promoting a cost-saving culture across all controllable consumptions within the team. * Assign and follow up on tasks for area supervisors—including planogram setup, merchandise placement, warehouse cleaning, restrooms, cafeteria, sales floor, parking lot—as well as reviewing daily cash counts from the main register, performing cash sweeps, and conducting cash register closings for direct reports, following AutoZone’s prescribed procedures. * Supervise and ensure employees use AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, performing vehicle tests, or using in-store test stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High School Diploma * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability for work schedule AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going the extra mile define our identity—for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or developing your professional career, we provide the tools and support you need to achieve success and advance your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.