Service Coordinator

Description

Job Summary: Coordinate and supervise the service team's activities, track requests, and ensure incident resolution to maintain communication with customers and internal departments. Key Responsibilities: 1. Coordination and supervision of the service team 2. Incident tracking and resolution 3. Constant communication with customers and internal departments ### **Information** Contract Type:**Full-time** Salary:**$20,000 to $22,000 MXN \-** Monthly Category: **Technical Support** Education:### **Description** A service company is seeking a candidate. Responsibilities: Coordinate and supervise the service team's activities. Track customer requests, reports, and requirements. Ensure proper handling and resolution of incidents or issues. Schedule and coordinate services, site visits, or departmental activities. Maintain constant communication with customers and internal departments. Prepare service reports and monitor performance indicators. Ensure compliance with processes and quality standards. Requirements: Bachelor's degree or technical diploma in administration, logistics, engineering, or related field. Minimum 1 year of experience coordinating service, customer support, or operational areas. Proficiency in Microsoft Office suite. Problem-solving ability and capacity to work under pressure.