**Zuke** is a contemporary Japanese restaurant that combines fine dining, mixology, music, and design to create a unique experience in Tijuana. We are seeking a *Floor Manager* passionate about hospitality, with natural leadership and impeccable attention to detail, to join the team redefining service standards in the city. **RESPONSIBILITIES.** * Supervise dining room service and ensure an exceptional experience for every customer. * Coordinate waitstaff, hostesses, and runners during shifts. * Resolve issues quickly and professionally. * Train and motivate staff to maintain Zuke’s standards. * Ensure proper service sequence, timing, and presentation. * Collaborate with kitchen, bar, and management to improve daily operations. * Monitor reservations, table turnover, and VIP guest handling. * Maintain control over cleanliness, presentation, and restaurant ambiance. **REQUIREMENTS.** * Minimum of 2 years’ experience as captain or floor manager in a high-end restaurant. * Leadership, empathy, and effective communication skills. * Intermediate to advanced English (essential for serving international guests). * Focus on hospitality, attention to detail, and customer experience. * Availability to work evening shifts and weekends. * Excellent personal appearance, punctuality, and professional attitude. **WE OFFER.** * Competitive salary \+ performance bonuses. * High-level work environment with focus on professional growth. * Ongoing training with national and international experts. * Meals provided during shifts. * Discounts and benefits within the Zuke group. Job type: Full-time Benefits: * Salary increases * Discounts and preferential pricing * Option for indefinite contract * Life insurance Work location: On-site