Job Summary: We are seeking a passionate Customer Service Mentor (Trainer) dedicated to customer service excellence and talent development to lead customer attraction and retention. Key Highlights: 1. Leadership in customer service and talent development 2. Team training and performance evaluation 3. Design of motivation and development plans We are hiring Customer Service Mentors. Join our team in the **Hidalgo Zone / Actopan / San Juan del Rio / Palmillas / Ixmiquilpan**. We are looking for a Program Mentor (Trainer) for Customer Attraction and Retention — a leader passionate about customer service and talent development. If you possess skills in motivating, teaching, and evaluating results, this opportunity is for you! **Requirements:** * Proven experience in team training focused on customer service and loyalty. * Knowledge of strategies for attracting and retaining both occasional and regular customers. * Ability to assess and reinforce the philosophy of quality service. * Excellent leadership, communication, and motivation skills. * Availability to deliver training across various locations in the Hidalgo Zone, Actopan, San Juan del Rio, etc. (travel allowances provided in addition to salary). **Responsibilities:** * Deliver training aligned with our customer service philosophy. * Evaluate team performance and ensure implementation of learned strategies. * Report results and areas for improvement to the relevant department. * Design motivation and development plans for associates. * Ensure continuous improvement in service quality. **We Offer:** * Competitive salary based on activity completion. * Location: Ecatepec Zone, Estadio, Cuautla, etc. * Statutory benefits and additional perks (transportation allowance). * Professional development and career growth within the company. Contract signing and training take place in Querétaro, Qro. (travel allowances provided).