At Medtronic you can begin a life\-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** ===================== Required knowledge: English \- Advanced / Fully bilingual. Basic Microsoft Office management tools. Preferable: Basic Supplier Quality knowledge. Responsibilities may include the following and other duties may be assigned. * Provides technical support to engineers to achieve improvements in cycle\-time, yield, unit cost, quality, safety and compliance of production and operations processes and products. * Monitors instruments and equipment and collects operating data, including calibration, inspection, testing and repair activities, to assist in making on\-line adjustments to instruments, equipment, or products. * Analyzes and resolves malfunctions and deviations of instruments and control systems to identify and resolve problems. * Conducts, analyses and prepares reports using metrics from salvage tracking, trending, reporting and root\-cause analyses. * Maintains process designs to optimize process, equipment and facility use while conforming to standard operating procedures (SOPs) and Good Manufacturing Practices (GMPs). **TECHNICIAN SUPPORT CAREER STREAM:** Provides technical support in areas such as production, operations, maintenance, safety, testing, process improvement or product development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures, and performs detailed mathematical calculations. For higher levels, may suggest and/or make improvements to optimize work processes. **DIFFERENTIATING FACTORS** **Autonomy:** Seasoned individual contributor, working under limited supervision, and providing assistance and training to lower level employees. Runs minor projects, including performing tests, interpreting data, developing reports. **Organizational Impact:** Performs technical activities requiring considerable judgment and may have ownership of minor projects. Work consists of technical tasks that are typically not routine. **Innovation and Complexity:** Technical problems faced are general, and may require some analysis to understand and resolve. Expected to independently propose solutions to problems for supervisor review. **Communication and Influence:** Communicates typically with internal contacts. Obtains and provides technical information on matters of moderate importance to the job area. **Leadership and Talent Management:** Responsible for providing guidance, coaching and training to other employees within job area. **Required Knowledge and Experience:** Requires minimum of 4 years of relevant experience. Bachelor's Degree in Engineering or similar English \- Advanced / Fully bilingual. Basic Microsoft Office management tools. Preferable: Basic Supplier Quality knowledge. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. **Benefits \& Compensation** ============================ **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. **About Medtronic** =================== We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000\+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R\&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.