Job Summary: Supervise staff activities to ensure service quality and complete customer satisfaction. Key Highlights: 1. Personnel management and experience in similar positions 2. Knowledge of electricity and telecommunications installations 3. Focus on service quality and customer satisfaction Megacable has established itself as one of Mexico's largest telecommunications companies, leading in broadband services and offering fiber-optic internet, pay television, and telephony. We are seeking a Customer Service Supervisor. JOB MISSION Supervise the execution of tasks performed by subordinates to verify that customer service meets quality standards and complies with established procedures to achieve full customer satisfaction. Requirements: - Completed high school education - Personnel management experience - Experience in similar positions - Knowledge of electricity - Valid driver's license and ability to drive standard transmission vehicles. We offer: - Weekly salary payment - Monthly productivity bonus - Sales commissions - Work three days and rest four days - 15 days of Christmas bonus (aguinaldo) and 20 days of profit-sharing (utilidades) - Weekly food vouchers - Savings fund, free uniforms, salary increases, Fonacot loans, life insurance, paid training, service discounts, and more. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 24 and 55 years old Knowledge: Fiber optics, installations, supervision, telecommunications, telephony, telecommunications installations Driver's license: Class C Keywords: resident, supervisor, assistant manager, coordinator, responsible person, manager, captain, overseer
Mateo García
Computrabajo
Mateo García
Computrabajo
