Are you looking for a great job opportunity? Join us as a Technical Support Technician in Tijuana. Job Requirements: Certified studies in Computer Science or related field qualifying for technical support functions. At least 6 months of experience as a Technical Support Technician. Job Responsibilities: Planning on-site technical support visits. Updating, installing, and replacing operating systems at point-of-sale locations. Updating, installing, and replacing equipment at point-of-sale locations. Installing and supporting peripherals. Diagnosing and resolving internet connection issues, including reporting to providers. Installing and supporting CCTV systems. Installing and supporting telecommunications equipment (routers, switches, access points). Performing preventive maintenance on installed devices. Recording all activities in a mobile app. Required Knowledge: Basic networking knowledge. Hardware repair. Providing daily software and hardware support to users. At the server level, maintaining server hardware and software, including monitoring and maintenance of their network integration (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Benefits and Additional Perks: Statutory benefits. Training. Company car (standard model). Company tools. * Rotating shifts. Apply through this channel and we will contact you soon!