### **Information** Contract Type:**Full-time** Salary:**MXN $16,000 to $18,000 per month** Category: **Customer Service** Education:### **Description** We provide travel booking and planning services, delivering friendly customer support. **Responsibilities** Provide written and verbal customer support in English and Spanish. Review requests or documents to understand each customer’s needs. Follow up on each case to deliver clear, friendly, and prompt service. Maintain organized information within the company’s systems. Collaborate with other departments to resolve inquiries or special situations. **Requirements** English proficiency at B1 level or higher (ability to communicate and understand instructions). Adaptability to work with diverse customers and colleagues. Proficiency in Microsoft Office (basic to intermediate Word, PowerPoint, and Excel). Results-oriented mindset with commitment to achieving team objectives.