**Empleando Mexico seeks Customer Service professionals in Cancún, Quintana Roo** ------------------------------------------------------------------- Join our great team! Important Contact Center is seeking your talent for the position of **Bilingual Customer Service Executive** in **Cancún**. Responsibilities: * Attending to and following up on customer requests * Scheduling, confirming, and modifying appointments * Processing insurance claims, warranties, and returns * Preparing reports Requirements: * Advanced English (mandatory) * Minimum 1 year of experience in customer service * Computer proficiency * Analytical skills and problem-solving ability * Strong writing and spelling skills * Availability to work on-site * Residence in **Cancún** We offer: * Fixed salary * Statutory benefits * Growth opportunities * Positive work environment Apply now—we’d love to meet you! **Desired education level:** High school diploma (or equivalent) **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Call Centers / Telemarketing **Skills:** * Customer service * Problem solving * Effective communication *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694ef6e13c00006f00fd8e4e&source=indeed*