BRANCH MANAGER – SOLER

Description

Position Summary: Manage and supervise the effective operation of the branch, ensuring goal achievement and high-quality customer service. Key Highlights: 1. Job stability at a leading company in the sector 2. Opportunities for professional growth and development 3. Continuous training and an inclusive work environment **Branch Manager** **Location:** Assigned Branch (Soler) Braulio Maldonado 815\-4, Soler, 22530 Tijuana, B.C. **Schedule:** Rotating shifts with rotating days off **Department:** Operations Department – Operational Management **Position Objective** Manage the assigned branch, ensuring its effective operation and compliance with company-established goals. **Main Responsibilities** * Manage the branch’s human, technological, financial, and material resources. * Supervise personnel under direct responsibility (Team Leaders, Advanced and Entry-Level Collaborators). * Perform branch opening and closing procedures, adhering to established checklists. * Supervise cleanliness, organization, product placement, labeling, and pricing within the branch. * Ensure high-quality customer service and support. * Supervise cash handling (openings, cash drops, withdrawals, reconciliations) and maintain optimal control. * Implement sales strategies and ensure achievement of targets. * Conduct periodic inventory counts to maintain healthy stock levels. * Meet company-defined performance indicators and KPIs. * Execute seasonal events and in-branch activities. **Requirements** * **Education:** Completed Technical Superior Degree (Preferred) * **Minimum Experience:** 1 year in sales, retail store administration, and customer service. * **Age:** 25 – 45 years old. * **Documentation:** Official ID, updated RFC, IMSS registration, academic transcript and work experience certificate, non-criminal record certificate. * **Key Competencies** * Assertive communication and active listening. * Effective leadership and teamwork. * Administrative organization and control. * Customer orientation and service mindset. * Conflict resolution and emotional intelligence. * Responsibility, commitment, and adherence to regulations. **Success Indicators (KPIs)** * Sales performance and target achievement. * Staff turnover and vacancy coverage rates. * Customer and employee satisfaction. * Inventory and transaction control. **We Offer** * Job stability at a leading office supplies company. * Opportunities for professional growth within the organization. * Continuous training and skill development. * An inclusive and collaborative work environment. * Savings Fund * Employee discount **Apply now on Indeed** and join **Mónerick Papelerías**, a company that empowers talent and fosters leadership across every branch. If you meet the requirements, please visit our Human Resources offices located at NIÑOS HEROES BRANCH – Downtown Zone or at the branch where this vacancy is posted. We are here to assist you. NOTE: NO CONTRACT MANUFACTURING Employment Type: Full-time, Indefinite-term contract Salary: $18,240\.00 \- $19,152\.00 per month Benefits: * Savings Fund * Employee discount Application Question(s): * In which neighborhood do you live? * Do you have experience managing staff? * What are your salary expectations? Workplace: On-site employment